Principal Product Manager, Technical

Be unstoppable with us!

T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop!

Be unstoppable with us!

T-Mobile is synonymous with innovation - and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, and above all, #BEYOU with us. Together, we won't stop!

Our Coverage Above and Beyond team is at the forefront of providing seamless connectivity solutions, including domestic roaming, international roaming, and pioneering direct-to-cell satellite coverage. This initiative aims to bring cell phone connectivity to even the most remote locations, ensuring our customers stay connected wherever they go.

As a Principal Product Manager, Technical, you'll play a crucial role in shaping the future of mobile coverage. You will work closely with UX Designers, Engineers, and Vendors to create and enhance customer experiences, focusing on the development and testing of innovative solutions that address technical challenges in roaming and direct-to-cell satellite coverage.

This Role is Located in Bellevue, WA and requires a minimum 3 days a week in office.

Job Responsibilities:

• Lead the product end-to-end for complex or cross-platform solutions, including creating, managing, maintaining, and communicating product vision and strategy for roaming and direct-to-cell satellite coverage.

• Identify target customers for existing or future products and design and drive end-user product research.

• Partner with business, internal/external collaborators, and Leadership to understand current customer experiences and identify areas of opportunity.

• Conduct analysis of quantitative and qualitative data to identify product innovation opportunities or root causes of issues and assess opportunity size and impact.

• Enhance rapid hypothesis-driven testing methodologies and experiments (e.g., paper prototype, A/B testing) to inform direction and prioritize investment.

• Communicate, influence, and sell ideas at SVP/EVP/C-Level and below, including regularly delivering product presentations.

• Own product feature set and positioning strategies to improve customer experience and drive or support growth.

• Lead discussions with external third parties to assess partnerships and licensing opportunities.

• Use customer insights for product vision, strategy, roadmap, and priorities, actively meeting with customers to build deeper empathy and understand their needs and priorities.

• Translate product/platform strategy by writing detailed features and user stories consumable for Dev teams for the highest level complexity products.

• Own and lead the product backlog and priorities with our business and technology partners.

• Collaborate with Architecture and Dev teams to ensure technical debt and long-term technical investment are factored into the roadmap.

• Accountable for product quality and performance in the production environment.

Work Experience:

• More than 10 years of relevant Product Management experience in an agile software product development environment.

• Bachelor's Degree in a related field required.

• At least 18 years of age

• Legally authorized to work in the United States

#LI-Corporate

Washington Pay Range : $181,600.00 - $245,700.00

The pay range above is the general base pay range for a successful candidate in the state listed. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay may be above or below this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

T-Mobile doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.