Principal Product Manager, Machine Learning & Search

About Highspot

Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work - it's about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world.

About The Role

In this role, you will be joining the Product Management team reporting to a Director of Product Management in our Machine Learning & Search pillar. The Product Management function at Highspot is an integral part of the company. You will be jumping into many different projects and features, and will be very hands-on. You will be working very closely with a senior engineering team and experienced design partners.

The Principal Product Manager role has a large area of ownership within the product portfolio, for which you will define a vision and roadmap. You will work with a feature crew of dedicated engineers and designers to identify, define, validate, and ship features.

The Machine Learning & Search platform pillar is responsible for machine learning based experiences including search and recommendation engines. It also serves as the center of excellence for the development of generative AI features.

Our mission in the ML & Search pillar is to enable the product organization to efficiently ship innovative and high quality features to our customers. We accomplish this both through standalone innovation, and deep integration with the rest of the Highspot platform.

Our ideal candidate is someone with a proven track record in machine learning and/or search who enjoys collaborating with a broad range of stakeholders across the organization and is hungry to innovate. To be effective in this role, this person can partner deeply with engineering while working closely with feature PMs to make this technology tangible to deliver impactful solutions to our customers. They will become the product expert in this space, collaborating with other disciplines to build a vision, strategy and roadmap that delivers quality and innovation.

What You'll Do

• You will work with customers, stakeholders and cross-discipline peers to create a vision, strategy, roadmap and success metrics, prioritize problems and define requirements, then manage the backlog through the product development process from discovery to general availability.

• You will become an expert on our software, customer, and our market, as well as be able to identify, prioritize and execute on both tactical and strategic projects.

• You work well cross-functionally with other teams such as executives, product marketing, customer success and make sure their objectives are met, opinions are considered, and plans communicated.

• You will collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products.

• You will dig deep into customer and usage data to identify opportunities and evaluate the success of our efforts.

• You will work closely with industry experts to understand industry direction and trends and identify opportunities for R&D that can set us apart from the competition.

Your Background

• This is a principal-level position. You have been building software products for some time and have 7+ years of experience shipping products as a PM in an agile/scrum/kanban environment.

• You are experienced at taking ideas and ambiguous data, defining the right outcome, and then mapping the right roadmap/backlog to get there.

• You are able to consider and balance the many different data points and opinions about your area of ownership.

• You can communicate and articulate the strategy and roadmap to execs, team members and customers.

• This is a technical role, you will be able to work directly with senior engineers and instinctively understand technical concepts and trade-offs.

• You are able to comfortably handle many concurrent projects and todo's, and instinctively re-prioritize often without needing guidance. Highspot is in a high growth stage and you will be comfortable with the level of ambiguity and workload that entails.

• You have the ability to roll up your sleeves and pick up work outside of your role definition when you need to.

• You have worked with engineering teams as a product owner and have demonstrable experience leading cross-functional teams to ship high-quality products.

• You are a strong communicator and can lead teams through difficult decisions.

• You are skilled at influencing people without authority.

• You have strong data skills in quantitative analytics and qualitative user research.

Base salary range: $167,826 - $252,174 Employees may also be eligible for bonuses, stock options, and other forms of compensation.

The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including, but not limited to, location, experience, and job qualifications.

Highspot also offers the following employee benefits for this position:

• Comprehensive medical, dental, vision, disability, and life benefits

• Health Savings Account (HSA) with employer contribution

• 401(k) Matching with immediate vesting on employer match

• Flexible PTO

• 8 paid holidays and 5 paid days for Annual Holiday Week

• Quarterly Recharge Fridays (paid days off for mental health recharge)

• 18 weeks paid parental leave

• Access to Coaches and Therapists through Modern Health

• 2 volunteer days per year

• Commuting benefits

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Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the 'apply' button.