Principal Product Developer

Verizon Communications Waltham , MA 02154

Posted 2 days ago

What you'll be doing...

Your passion is delivering new technologies to help business customers with their communications needs. This role will be a key part of the One Talk development team, focused on the customer facing management portal/ mobile application, integration of IT systems, network, and devices, and helping ensure our support teams are well equipped to solve technical or provisioning issues. The candidate will own the requirements and prioritization for the customer service management portal/mobile application and work with the IT development team to develop, test, and deploy these ongoing enhancements using an Agile approach. This position is also responsible for working across a cross functional team to develop user stories and requirements for new features that require integration across IT/provisioning, network, and devices.

  • Lead the requirements and prioritization of the customer management web portal and mobile application.

  • Perform final testing and approval of all customer facing aspects of the service management portal and mobile application.

  • Develop user stories and requirements for ongoing service enhancements with a focus on integrating IT, network, and device needs.

  • Partner with support teams to identify and resolve any recurring customer impacting IT issue.

  • Create and maintain provisioning trouble shooting documentation for technical customer support teams.

  • Determine the development scope and impacted functional teams for new features or enhancements to the service.

What we're looking for...

You'll need to have:

  • Bachelor's degree or four or more years of work experience.

  • Six or more years of relevant work experience.

Even better if you have:

  • A degree.

  • Software development lifecycle experience including Agile and Waterfall methods via in-house and/or 3rd party developed solutions.

  • Technical knowledge of wireless communication solutions and platforms inclusive of the interaction between IT/provisioning, the network, and devices.

  • Knowledge of mobile device operating systems, applications, and platforms.

  • VoIP and IP Telephony experience (SIP and RTP/SRTP protocol).

  • Knowledge of LTE/IMS.

  • Experience with API based ordering and provisioning and client/server and/or distributed computing architecture.

  • Experience building customer telephony management portals or applications.

  • Product & software user experience / user interface (UX/UI) development expertise.

  • Experience supporting the communications needs of business customers of all sizes.

  • Solid technical and business acumen with a track record of delivering results.

  • Experience leading a cross functional team to build requirements/user stories and deliver those requirements to customers with high quality.

  • The ability to thrive in a fast paced and dynamic environment.

  • In depth knowledge/expertise on VoIP/VoLTE inclusive of industry RFCs.

  • In depth knowledge/expertise with API based ordering and provisioning systems in an IMS environment.

When you join Verizon...

You'll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America's fastest and most reliable network, we're leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we're about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.


Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Principal Software Systems Engineer Remote Robotic...

Corindus Vascular Robotics

  Posted Yesterday

VIEW JOBS 5/20/2018 12:00:00 AM 2018-08-18T00:00 The Principal Software Systems Engineer position will lead the development of next generation product and capabilities focused on remote robotics. The candidate should provide technical, project and team leadership using a hands-on approach. The candidate should have demonstrated experience in working with complex system and cross-functional integration. Ideal candidates have designed and implemented remote real-time control software for a medical robotics technology platform, communication interfaces, and imaging. This is a collaborative opportunity in which the individual will work with other engineering disciplines, product management, and clinicians. Primary Responsibilities * Lead the development of a next-generation product * Plan and lead software systems engineering projects, including leading requirements capture by working with engineering team members, external development resources and Product Marketing. * Conceive and develop novel software technologies to advance business goals. * Responsible for solving advanced technical problems * Identify, establish working relationships with, and leverage best-in-class product and technology development partners Qualifications: * Master's Degree Robotics, Computer Science, Electrical or other related technical area required; PhD preferred * 10 years of experience architecting robotics and capital equipment software (7 years for PhD) required * Strong knowledge of software architecture and interface design, including software as a part of HW/SW systems preferred * Experience in partitioning and decomposing complex problems into solutions preferred * Strong skills in Object-Oriented Design and Analysis, preferably with the use of UML preferred * Experience with RTOS and multi-core software deployment preferred * Experience writing requirements documents and design specifications preferred * Experience developing medical devices within FDA, ISO, and IEC requirements and guidelines including risk analysis and quality assurance preferred * Proven experience in leading teams of engineers in complex projects with both internal and external resources preferred * Strong communication and leadership skills preferred * Ability to travel up to 20% required Corindus Vascular Robotics Waltham MA

Principal Product Developer

Verizon Communications