Principal Product Developer

Verizon Communications Waltham , MA 02154

Posted 2 months ago

What you'll be doing...

Your passion is delivering new technologies to help business customers with their communications needs. This role will be a key part of the One Talk development team, focused on the customer facing management portal/ mobile application, integration of IT systems, network, and devices, and helping ensure our support teams are well equipped to solve technical or provisioning issues. The candidate will own the requirements and prioritization for the customer service management portal/mobile application and work with the IT development team to develop, test, and deploy these ongoing enhancements using an Agile approach. This position is also responsible for working across a cross functional team to develop user stories and requirements for new features that require integration across IT/provisioning, network, and devices.

  • Lead the requirements and prioritization of the customer management web portal and mobile application.

  • Perform final testing and approval of all customer facing aspects of the service management portal and mobile application.

  • Develop user stories and requirements for ongoing service enhancements with a focus on integrating IT, network, and device needs.

  • Partner with support teams to identify and resolve any recurring customer impacting IT issue.

  • Create and maintain provisioning trouble shooting documentation for technical customer support teams.

  • Determine the development scope and impacted functional teams for new features or enhancements to the service.

What we're looking for...

You'll need to have:

  • Bachelor's degree or four or more years of work experience.

  • Six or more years of relevant work experience.

Even better if you have:

  • A degree.

  • Software development lifecycle experience including Agile and Waterfall methods via in-house and/or 3rd party developed solutions.

  • Technical knowledge of wireless communication solutions and platforms inclusive of the interaction between IT/provisioning, the network, and devices.

  • Knowledge of mobile device operating systems, applications, and platforms.

  • VoIP and IP Telephony experience (SIP and RTP/SRTP protocol).

  • Knowledge of LTE/IMS.

  • Experience with API based ordering and provisioning and client/server and/or distributed computing architecture.

  • Experience building customer telephony management portals or applications.

  • Product & software user experience / user interface (UX/UI) development expertise.

  • Experience supporting the communications needs of business customers of all sizes.

  • Solid technical and business acumen with a track record of delivering results.

  • Experience leading a cross functional team to build requirements/user stories and deliver those requirements to customers with high quality.

  • The ability to thrive in a fast paced and dynamic environment.

  • In depth knowledge/expertise on VoIP/VoLTE inclusive of industry RFCs.

  • In depth knowledge/expertise with API based ordering and provisioning systems in an IMS environment.

When you join Verizon...

You'll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America's fastest and most reliable network, we're leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we're about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

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VIEW JOBS 7/16/2018 12:00:00 AM 2018-10-14T00:00 Ericsson Overview Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.   We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential every day. Our employees live our vision & core values. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.   We welcome the opportunity to meet you!   Description   As the ECB (Enterprise & Cloud Billing) unit within Ericsson (formerly MetraTech) we continue to accelerate our leadership in cloud and enterprise billing and settlement to enable customers to quickly and flexibly support new revenue and monetization models. Our solutions enable global commerce innovation as industries transform to actively participate in the Networked Society enabled by the Internet of Things (IoT) and Everything as a Service (XaaS). We enable customers to create and securely collect revenue, provide settlement to partners and manage their customer lifecycle. ECB is now part of Ericsson’s strategic IoT organization and is at the forefront of Ericsson’s IoT portfolio and strategy.  As a Principal Architect, your responsibilities will include: * Be part of the Architecture and design of the Ericsson Enterprise & Cloud Billing product * Involve in various developmental activities like requirement analysis, integration, verification, configuration management. * Lead the enterprise architecture initiatives, drive standards and strategies. * Partner with cross-functional groups and senior leadership on creating technical direction and vision for IoT Monetization. * Rapid prototyping in order to showcase technology benefits for solving business needs * Recommend best practices for developers * Perform periodic code reviews * Recommend appropriate tool sets to solve business needs * Perform Continuous Analysis and Requirement Handling * Drive Continuous Improvements of Products and Processes   Preferred Qualifications & Experience Requirements:   * Bachelors degree in EE, CS or related fields * 10+ years SW Engineering with at least 3 years Architect level responsibilities * Experienced with relational databases (Oracle and SQL Server), a must. * Experience with public cloud (AWS, Azure) and orchestration tools (Packer, Terraform) * Drive functional and technical architecture across product line * Experience working with both .NET and Java Development teams, both local and remote (US and off shore). * Experience working with migration of monolithic applications * Experience working with Open Source products Experience working with product life cycle management. * Experience working in an Agile environment * Experience in evaluating new tools in order to meet evolving business needs * Proven leadership and accountability.   Additional Requirements, Physical Demands, Region/Local Specifications:   * Experience with billing & settlement application, is a plus. * Experience working with UI frameworks and stacks including Bootstrap and AngularJS * Experience with API development using frameworks including Spring Cloud and Kong * Experience with No-SQL (Cassandra) a plus. * Experience with B2B and Enterprise customers a plus. * Experience with containerization technologies a plus (Docker, Mesos, Marathon, etc.) * Knowledge Sharing & Collaboration Skills * Has coached and mentored engineers. * Experience working in a fast-changing environment where customer’s expectations are exceeded LI-BF1   DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager. We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, protected veteran status, union membership or genetics information. Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development. Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, protected veteran status, union membership or genetic information. Ericsson will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Ericsson or (c) consistent with Ericsson's legal duty to furnish information. Employee Polygraph Protection Act Notice - Employers are generally prohibited from requiring or requesting any employee or job applicant to take a lie detector test, and from discharging, disciplining, or discriminating against an employee or prospective employee for refusing to take a test or for exercising other rights under the Act. For more information, visit Ericsson is an equal opportunity employer and is committed to providing reasonable accommodation for qualified disabled individuals during the application and hiring process. Ericsson will make modifications or adjustments to the job application or interview process that will enable a qualified applicant to be considered for a position. If you require an accommodation due to a disability, please contact Ericsson at or (866) 374-2272 (US) or (877) 338-9966 (Canada) for further assistance. Primary country and city: United States (US) || || Waltham || Consulting&SysInt Ericsson Waltham MA

Principal Product Developer

Verizon Communications