Principal Partner Solution Consultant
New York, New York
If you have that special mix of DNA that makes an exceptional Technical Consultant the blend of great business savvy and technical prowess then we may be a match made in heaven!
With the swift adoption of our performance management tooling solutions among enterprise customers, New Relic is showing that large organizations are in need of real-time analytics for their digital platform.
Working with the Partner Sales organization, you will use your technical expertise and business acumen to ensure our high-value partners are able to grow their business by leveraging the full scope of New Relic's product suite. You will champion New Relic's strategic direction and vision, help the Partner Sales teams position New Relic on behalf of their customers and work to support the integration efforts to New Relic's platform by our leading partners.
The successful candidate will be adept at ensuring customer adoption and upgrades and will have outstanding relationship building skills. They will have experience solving technical problems in real-time and will be a trusted advisor and solution architect.
Are you ready to be part of this extraordinary story? To make a personal impact on a company that is changing the way the world uses software? The link to apply now is given below.
Opportunity to work from a remote office may be available depending on applicant location.
What You'll Do
Support the Business Development team with opportunity qualification, demonstrations, Proof of Concept presentations (POC), RFP responses & business justification in a presales capacity
Oversee the adoption, optimization, and integration of New Relic's products within a partner's business infrastructure, platform, service or offering
Work closely with the Business Development team to identify revenue opportunities through the partners integration to New Relic, integration to a PaaS marketplace, integration to a partners application or service or upsell of new services and contract renewals
Evangelize new product features & provide partner and customer feedback to New Relic product management and engineering groups
Assist the Customer Success team in the post-sales technical process: installation, deployment, training, technical check-ups, and escalation management
Ensure timely resolution of partner issues by coordinating support responses
Maintain a deep understanding of the partner's business as well as their technical environment
5 years + of technical pre-sales experience with the high-tech industry
Strong technical background and partner sales/customer orientation
Specific experience in Application Performance Management (APM) concepts and other monitoring solutions.
Development experience in one or more of the following languages Java, .Net, Ruby, C, Python
A clear understanding of network & system management solutions
Background in mobile device platforms & architectures (IOS & Android)
Firm understanding of OO concepts
Superior organizational and project management skills
Strong presentation & negotiation skills
Excellent communication, critical thinking & analytical skills
Bachelor's degree in Engineering/Computer Science or equivalent
Please note that visa sponsorship is not available for this position.
New Relic (NYSE: NEWR) is the industry's largest and most comprehensive cloud-based instrumentation platform built to create more perfect software. The world's best software and DevOps teams rely on New Relic to move faster, make better decisions and create best-in-class digital experiences. If you run software, you need to run New Relic. We're proudly trusted by more than 50% of the Fortune 100.
Founded in 2008, we're a global company focused on building a culture where all employees feel a deep sense of belonging, where every 'Relic' can bring their whole self to work and feel supported and empowered to thrive. We're consistently recognized as a distinguished employer and are committed to building world-class products and an award winning culture. For more information, visit newrelic.com.
Our Hiring Process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic is an equal opportunity employer. We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.