Principal Operations Program Manager, Amazon Go

Amazon.Com, Inc. Seattle , WA 98113

Posted 2 months ago

The Team: Amazon Go is a new kind of store with no lines and no checkoutyou just grab and go! Customers simply use the Amazon Go app to enter the store, take what they want from our selection of fresh, delicious meals and grocery essentials, and go!

Our checkout-free shopping experience is made possible by our Just Walk Out Technology, which automatically detects when products are taken from or returned to the shelves and keeps track of them in a virtual cart. When you are done shopping, you can just leave the store. Shortly after, we will charge your Amazon account and send you a receipt. Check it out at amazon.com/go. Designed and custom-built by Amazonians, our Just Walk Out Technology uses a variety of technologies including computer vision, sensor fusion, and advanced machine learning. Innovation is part of our DNA! Our goal is to be Earths' most customer centric company, and we are just getting started. We need people who want to join an ambitious program that continues to push the state of the art in computer vision, machine learning, distributed systems and hardware design.

As a Principal Operations Program Manager, you will engage with an experienced cross-disciplinary staff to conceive, design and develop innovative consumer products. You must be responsive, flexible and able to succeed within an open collaborative peer environment. In this role, you will

  • Be the leader and accountable for the Operations and Supply Chain organization.

  • Demonstrate ability to manage multiple complex programs - program management, facilitation, work prioritization, planning and task delegation

  • Develop production strategy, implement and optimize processes at contract manufacturer, including identification, specification, design and qualification of fixtures, test equipment and diagnostic software

  • Drive all factory-related operational issues related to SMT and final assembly processes during pre-production builds; ensure effective closure to enable operational success of the new product introduction cycle, and put products into mass production

  • Collaborate with cross functional teams and manufacturing partner to develop manufacturing processes, process flows, capacity model, equipment/ fixture designs, quality control plans, establish implementation schedules and validation plans prior to any Engineering build.

  • Represent all of Operations within the product design teams and the organization at large. Use previous experience to influence and negotiate for DFX, supply chain, testability, error proofing and simplification features.

  • Manage schedule health by driving weekly meetings with manufacturing partner for build planning and readiness, with input and support from cross-functional leads.

  • Influence cross functional teams across the organization

  • Report out on program updates on a weekly, monthly basis to all levels of the organization.

  • Have excellent communication and writing skills.

Ability to travel up to 25%

"Amazon is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual orientation."


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