Principal Maintenance Engineer

Verizon Communications Basking Ridge , NJ 07920

Posted 1 week ago

What you'll be doing...

We're a great technology company, powered by great people who push the boundaries, create solutions from scratch, and turn big data into smart insights. You'll focus on network maintenance, leading network support for operations and engineering, and providing technical leadership and expert consultation for Red Hat OS, OpenStack, resource orchestration, hardware infrastructure, and all associated tools related to cloud computing. You'll play a key role in supporting the nation's largest, most reliable network.

  • Collecting data related to system problems, analyzing it, and developing resolutions.

  • Maintaining functional and technical requirements, analyzing hardware/software features and enhancements, and understanding system architectures, system operations, end-to-end designs, and device-system interactions.

  • Interpreting industry standards to ensure the integrity of our platform engineering designs and vetting all methods of procedures (MOPs) to ensure technical standards are met.

  • Assisting in planning, designing, equipment selection, staging, testing, and integration of new system hardware, software, and virtualized functions of the cloud.

  • Partnering with various HQ departments in technology trials, interoperability tests, run first office applications.

  • Participating in vendor evaluations, and performing evaluations and quality control analysis.

  • Overseeing multiple large-scale, complex platforms and providing third-tier support functions.

Additional responsibilities:

  • Drive deployment/certification of new features and services in support of OneTalk, and develop automation using the Robot Framework to support the virtual enterprise TAS.

  • Support product development teams in the submission of requests for new product and service functionality.

  • Actively manage vendor lab environments in which they test and refine new hardware/software before approval for installation in the production environment.

  • Lead operational teams in the FOA process for the first installation of new hardware/software.

  • Provide outage resolution oversight and act as the central escalation/support contact to NRB, NOC, NNO, Performance and PDI.

  • Collect, identify and evaluate data relating to system problems that impact application performance and efficiency.

  • Analyze system failures and develop short-term as well as long-term solutions to address each. This will include RCA reviews with the vendor and impacted network teams.

What we're looking for...

You're a technical expert with solid credentials and a remarkable ability to find, break down, and troubleshoot problems. You work effectively with a wide range of internal and external stakeholders, and you're great at partnering with the groups you support. You constantly look for ways to make a great network design better, and you're a natural mentor to junior engineers looking to develop their technical skills.

You'll need to have:

  • Bachelor's degree or four or more years of work experience.

  • Six or more years of relevant work experience.

  • Wireless industry experience.

Even better if you have:

  • A degree.

  • A degree in computer science or electrical engineering.

  • Experience with Red Hat Linux, virtualization (KVM),

  • Experience with cloud architecture.

  • Experience with Management and Orchestration (NFVi or Resource Orchestration).

  • Experience with OpenStack (RHEL Director) and OpenStack services (Horizon, Nova, Neutron, Keystone, Ceilometer, Glance, Heat, Cinder/Swift, or Ceph).

  • Project/vendor management experience.

  • Experience with Python, bash, JSON, YAML, REST, or Ansible.

  • Experience with QCOW2 or RAW images.

  • Experience with TCP/IP, Routing and OSI 7-layer protocol.

  • Experience with Server Load Balancing (SLB).

  • Experience with IMS and/or VoLTE.

  • Experience with network automation and deployment methods, managing data center elements, hardware, software, and power requirements, and overseeing vendors.

Additional qualifications:

  • Experience using Wireshark.

  • Experience with SIP/RTP protocols.

  • Experience with Diameter.

When you join Verizon...

You'll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America's fastest and most reliable network, we're leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we're about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.


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Principal Maintenance Engineer

Verizon Communications