Principal Lead Operations Specialist

Aspen Technology Bedford , MA 01730

Posted 2 months ago

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

AspenTech is looking for a Marketing or Sales Operations professional for an exciting new role helping launch and maintain a new world class Lead Management program.

As a key member of the Marketing Operations team, the Principal Lead Operations Specialist will play a hands-on, cross-functional role to drive lead management efficiencies, data integrity, marketing-sales alignment, and process optimization.

The successful candidate will have a direct impact accelerating and improving the lead distribution process, working closely with marketing, sales, sales operations, and IT to ensure objectives and priorities are achieved.

Your Impact

  • Support ongoing cross-functional alignment and lead management process improvements across sales and marketing

  • Work with Sales Ops and CRM team to define, document, deploy and maintain lead assignment rules in

  • Monitor Escalation Queue to supplement marketing lead data gaps and ensure accurate routing

  • Reassign mis-routed marketing leads based on business rules

  • Development and maintenance of Marketing Lead Playbooks and SLA documentation

  • Help create dashboards and reports to monitor lead management and funnel development SLAs and quality indicators, to support a system of accountability and continual improvement

  • Work with Sales Enablement to roll out a Sales Ambassador program to drive continuous process adoptions

  • Work with Marketing Automation to understand and manage lead volumes from campaigns

  • Gather and analyze quantitative/qualitative feedback from marketing-generated leads to make recommendations for optimization and improvements for lead scoring and routing

  • Proactively deliver insight to leadership teams with a focus on improving productivity, quality, and scale throughout the lead management and pipeline generation process

What You'll Need

  • Bachelor's degree in marketing, computer science, business, or related field,or equivalent experience in B2B sales or marketing operations

  • Hands-on experience working with Salesforce CRM at an operational level

  • Experience working cross-functionally with multiple internal stakeholders including sales, marketing, operations, and IT

  • Problem solving ability and consideration of process improvements

  • Excellent organizational skills and strong attention to detail

  • Exceptional written and verbal communication skills

  • Strong analytical skills and technical aptitude; comfortable working with complex data sets

  • Ability to understand workflow processes and systems within the Marketing/Sales cycle

  • Experience working with Marketing Automation Platforms (Eloqua, Marketo, etc.) a plus, but not required

  • Competent in MS Office applications (Outlook, Word, Excel, PowerPoint, Teams)

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Lead/Principal Cyber Operations Engineer

The Mitre Corporation

Posted 4 weeks ago

VIEW JOBS 6/1/2022 12:00:00 AM 2022-08-30T00:00 Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges-and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every day-working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth. If this sounds like the choice you want to make, then choose MITRE-and make a difference with us. MITRE is seeking a strong technical candidate with a computer science or software engineering background to join a research and development team focused on investigating new technologies and building prototypes. The candidate will enjoy a fast-paced team environment, working on cutting edge technology, and be a self-starter. The candidate for this position would have a familiarity in at least one of these disciplines: * Cyber Effects * Vulnerability research & analysis * Cyber Tool Development * Cyber/EW convergence * RF jamming * Geolocation * Cyber denial & deception * Digital Forensics * Digital, mobile, or cloud forensics * IoT device forensics * Network packet capture and analysis * Reverse Engineering * Reverse engineering mobile and embedded devices Responsibilities include: * General * Lead Positions * Leadership (thought, project, or people) * Defines projects or programs greater than themselves * Applies wide-ranging experience and a full set of professional knowledge * Manages a small effort, coordinating work of a few others * Leads as a first-level line manager * Substantial customer contact; develops strong relationships with customers * Principal Positions * Responsible for project or program development * Thought leader in organizations outside their own * Integrates applicable knowledge from other families within the profession * Within the job family, considered an expert that brings expertise to bear through operational and task leadership * Substantial customer contact; leveraging in-depth knowledge of customer's operations/business * Cyber Effects * Research vulnerabilities for exploitation purposes * Digital Forensics * Develop forensic tools * Reverse Engineering * Reverse engineer mobile and embedded devices Basic Qualifications * Bachelor's degree with minimum of 8-10 years of related experience; Master's degree with or 6-8 years related experience; or a PhD with 3-5 years' experience; or equivalent combination of related education and work experience * General * Bachelor's Degree in Computer Engineering, Computer Science, Software Engineering, or related field * At least 8 years of successful experience for Lead positions and at least 10 years successful experience for Principal positions; principal positions additionally require at least 2 years of leadership experience * Ability to obtain security clearance * Support to outward-reaching sponsors * Develop prototypes based on research * Cyber Effects * Research vulnerabilities for exploitation purposes * Develop offensive tools to achieve mission goal * Digital Forensics * Knowledgeable of the latest tools and techniques employed by forensic examiners * Reverse Engineering * Reverse engineer mobile and embedded devices Additional Qualifications * General * Proficiency in use of Microsoft Office including Outlook, Excel and Word * Must have demonstrated proficiency and strength in verbal, written, PC, presentation, and communication skills * Ability to possess and maintain Secret Clearance level * Strong familiarity with Linux * Proficient in prototyping using Python * Focus on mobile, embedded, and/or loT devices * Cyber Effects * Knowledge of software vulnerabilities and exploitation * Familiarity with one or more environments/sponsors operating in the offensive domain * Familiarity with operational Cyber concepts and objectives * Familiarity with RF concepts * Digital Forensics * Strong familiarity with network forensics, pcap analysis * Familiarity with database systems (e.g. MySQL, Postgres, SQLite) * Familiarity with mobile app programming languages and scripting tools. (e.g., Java, Objective-C, Swift, Python, C, C++, Go) * Reverse Engineering * Strong familiarity with ARM platforms such as Android and/or iOS * Familiarity with Android internals, Linux kernel, and/or iOS internals * Strong familiarity with reverse engineering obfuscated or binary files Preferred Qualifications * General * Advanced degree in Computer Science, Computer Engineering, Electrical Engineering, or related technical field of study * At least 8 years of previous experience preferred for Lead positions and at least 10 years preferred for Principal positions * Existing Secret Clearance * Familiarity with mobile app programming languages and scripting tools (e.g. Java, Objective-C, Swift, Python, C, C++, Go) * Ability to work independently to learn new technologies, languages, platforms, etc. * Cyber Effects * Familiarity with one or more environments/sponsors operating in the offensive domain. * Familiarity with operational Cyber concepts and objectives. * Familiarity with mobile app programming languages and scripting tools. (e.g., Java, Objective-C, Swift, Python, C, C++, Go) * Familiarity with RF concepts * Digital Forensics * Familiarity with operational digital forensic concepts and objectives * Knowledge of latest trends and non-governmental advances in Digital Forensics * Reverse Engineering * Subject Matter Expertise with reverse engineering software and tools * Demonstratable experience on ARM This requisition requires the candidate to have a minimum of the following clearance(s): This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s): Subject to all federal and state laws, rules and regulations, MITRE requires all employees to be fully vaccinated against COVID-19. Newly hired employees must be fully vaccinated prior to their employment start date. MITRE will provide reasonable accommodation to individuals who are legally entitled to an exemption under applicable laws so long as it does not create an undue hardship for MITRE and/or does not pose a direct threat to the health or safety of the employee or others in the workplace. MITRE is proud to be an equal opportunity employer. MITRE recruits, employs, trains, compensates, and promotes regardless of age; ancestry; color; family medical or genetic information; gender identity and expression; marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics. For further information please visit the Equal Employment Opportunity Commission website EEO is the Law Poster, EEO is the Law Poster-Supplement and Pay Transparency. MITRE intends to maintain a website that is fully accessible to all individuals. If you are unable to search or apply for jobs and would like to request a reasonable accommodation for any part of MITRE's employment process, please contact MITRE's Recruiting Help Line at 703-983-8226 or email at Copyright © 1997-2021, The MITRE Corporation. All rights reserved. MITRE is a registered trademark of The MITRE Corporation. Material on this site may be copied and distributed with permission only. Benefits information may be found here The Mitre Corporation Bedford MA

Principal Lead Operations Specialist

Aspen Technology