Principal Field Clinical Representative (Clinical Solutions) - Durham, NC Job

Boston Scientific Raleigh , NC 27601

Posted 6 months ago

Location: Raleigh/Durham, North Carolina (US-NC), United States (US)

Purpose and Passion Comprehensive Benefits Life-Work Integration Community Career Growth

At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we're solving some of the most important healthcare industry challenges. Together, we're one global team committed to making a difference in people's lives around the world. This is a place where you can find a career with meaningful purposeimproving lives through your life's work.

NC Triangle - Raliegh, Durham, Chapel Hill

Field Clinical Representative- (Rhythm Management) All Levels

About the role:

Promotes commercially-approved company products through education of current and potential customers, implant and patient clinic coverage within a defined region by providing clinical education, sales strategy and support in order to assist in achieving projected sales goals and increasing sales revenues within product segments. May also support day-to-day field execution and management of Boston Scientific clinical trials at selected clinical trial centers centers in accordance with all applicable SOPs.

Your responsibilities will include:

  • Serves as primary resource for clinical support in the areas of surgical coverage, basic troubleshooting, programming, and patient follow-up for company products.

  • Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms.

  • Attends unit implants in the labs and operating room of hospital accounts and performs patient follow-up to assure customer and patient success with the implanted products.

  • Develops relationships with hospital personnel (e.g. through casual conversation, meetings, participation in conferences) and to identifies key decision makers in order to facilitate future sales.

  • Trains on and maintains knowledge of clinical trial protocols, CRM Clinical Department standard operating procedures, and compliance toward the regulations of world-wide regulatory bodies to meet corporate and departmental objectives.

  • Manages clinical trial activity within his/her assigned territory which includes but is not limited to completing Interest Visits and Site Initiation Visits.

  • Educates clinical investigators on clinical trial protocols, clinical process, and investigational products and features.

  • Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.

  • Follows company and divisional guidelines for managing commercial inventory and, if applicable, investigational product inventory.

  • On-call duties may be required 24 hours a day, 7 days per week.

Field Clinical Representative I

What we're looking for in you:

Basic Qualifications

  • Minimum 2 years work experience with Bachelor's degree in Biomedical Engineering, Science, Math, Business, Nursing preferred and/or equivalent technical work experience.

  • The ability to understand, communicate and train others in the use and understanding of complex medical device software algorithms as it pertains to device therapy and diverse disease states.

  • Ability to communicate clearly and effectively with all levels of the medical community including patients.

  • Demonstrated ability to work as part of a highly-motivated team where flexibility and adaptability in a fast-paced, constantly changing work environment are paramount and urgency often dictates a dynamic work schedule.

  • Ability to take rotational 24/7 call with a sales team involving holidays, weekends.

  • A self-starter with the ability to work independently, efficiently and effectively where daily schedule varies by hours worked and tasks managed while remaining accountable to company, region and team goals.

Preferred Qualifications

  • Previous experience working in an Electrophysiology (EP) Lab, device clinic and/or Cardiac Catheterization (Cath) Lab.

  • Medical device sales, sales support, clinical education and/or clinical research experience.

Field Clinical Representative II

What we're looking for in you:

Basic Qualifications

  • 0-2 years work experience with Bachelor's degree in Science, Math, Business, Nursing is preferred and/or equivalent technical work experience

  • Minimum 2 years of technical work experience and/or MBA Strong technical aptitude; the ability to understand, communicate and train others in use of complex medical software algorithms as it pertains to device therapy and diverse disease states.

  • Strong ability to communicate clearly and effectively with all levels of the medical community including patients.

  • Demonstrated ability to be flexible, adaptable and work in a fast-paced, constantly changing work environment where urgency dictates work schedule.

  • Ability to take rotational 24/7 call with a sales team involving holidays, weekends.

  • Ability to work independently where daily schedule varies by hours worked and tasks managed.

Preferred Qualifications

  • Previous experience working in a Cardiac Catheterization (Cath) Lab and/or Electrophysiology (EP) Lab

  • Medical device sales, clinical education and/or clinical research experience

Sr Field Clinical Representative

What we're looking for in you:

Basic Qualifications

  • Minimum 4-6 years work experience with Bachelor's degree in Science, Math, Business, Nursing OR equivalent technical work experience

  • Minimum 4-6 years of technical work experience and/or MBA

  • Strong technical aptitude; the ability to understand, communicate and train others in use of complex medical software algorithms as it pertains to device therapy and diverse disease states.

  • Strong ability to communicate clearly and effectively with all levels of the medical community including patients.

  • Demonstrated ability to be flexible, adaptable and work in a fast-paced, constantly changing work environment where urgency dictates work schedule.

  • Ability to take rotational 24/7 call with a sales team involving holidays, weekends.

  • Ability to work independently where daily schedule varies by hours worked and tasks managed.

Preferred Qualifications

  • Previous experience working in a Cardiac Catheterization (Cath) Lab and/or Electrophysiology (EP) Lab

  • Medical device sales, clinical education and/or clinical research experience

Principal Field Clinical Representative

What we're looking for in you:

Basic Qualifications

  • Bachelor's degree in science, math, engineering, business, nursing or related technical field and 5+ years in a Boston Scientific clinical position with a completed/passed IBHRE certification that is active (external equivalent is 6+ years competitive CRM clinical work experience with a completed/passed IBHRE certification that is active) OR Minimum 10 years cardiac related clinical work experience with completed/passed NASPE/IBHRE certification

  • Customer service orientation demonstrated with work experience involving the ability to multi-task while serving a wide range of urgent customer needs.

  • Technical aptitude; the ability to understand, communicate and train others in use of complex medical software algorithms as it pertains to device therapy and diverse disease states.

  • Clinical orientation to communicate clearly and effectively with all levels of the medical community including patients.

  • Demonstrated ability to be flexible, adaptable and work in a fast-paced, constantly changing work environment where urgency dictates work schedule.

  • Ability to take rotational 24/7 call with a sales team involving holidays, weekends.

  • Ability to work independently where daily schedule varies by hours worked and tasks managed.

Preferred Qualifications

  • Previous experience working in a Cardiac Catheterization (Cath) Lab and/or Electrophysiology (EP) Lab

  • Medical device sales, clinical education and/or clinical research experience

About us

As a global medical technology leader for more than 35 years, our mission at Boston Scientific (NYSE: BSX) is to transform lives through innovative medical solutions that improve the health of patients. If you're looking to truly make a difference to people both around the world and around the corner, there's no better place to make it happen.

Boston Scientific is an Equal Opportunity Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran

Requisition ID: 446116


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Clinical Services Manager Raleigh East NC

Insulet Corporation

Posted Yesterday

VIEW JOBS 10/17/2019 12:00:00 AM 2020-01-15T00:00 Position Summary The Clinical Services Manager (CSM) will work in conjunction with the Territory Manager, Customer Care team and Managed Care team in order to meet the commercial and clinical needs in their territory for the purpose of increasing referrals and sustaining patients on product. Responsibilities * Promotes the benefits of insulin pump therapy and sells OmniPod Insulin Management System to providers and patients in group and/or individual sessions or as a continuing education offering. * Works in conjunction with Sales, Customer Care and Managed Care to achieve sales goals. * Assists with sales events such as pump clinics, pump support groups, info sessions, in-the-office educational events, patient info nights, JDRF walks, vendor days, etc. * Supports Top Twenty Accounts and existing accounts and record calls in Salesforce. * Evaluates and recommends Certified Pod Trainers (CPTs) and Super CPTs who wish to become consultant CPTs for Insulet Corporation. * Assigns patient trainings to CPTs or conducts patient training based on business needs of territory, overall costs of training and timeliness of training. * Assists with providing regular product demos to patients and HCPs. * Oversees CPTs by seeing them face-to-face and by providing timely product updates and by being a clinical resource. * Assists with product training for Sales and Clinical hires. * Provides Field Feedback to Manager on field based training of customers and HCPs. * Ability to perform administrative duties and turn in on a timely basis. * Perform other duties as assigned. Education and Experience Minimum Requirements: * Bachelor's degree and a minimum of 2 years' experience training and/or managing pump patients. * Professional up to date credentials and/or certifications are mandatory: i.e. Certified Diabetes Educator (CDE), Registered Dietitian (RD), or Registered Nurse (RN) * State licensure is mandatory as required. Preferred Skills and Competencies: * Certified Diabetes Educator (CDE) is strongly preferred. * Prior industry/commercial experience strongly preferred. * Professional and polished presentation skills. * Strong interpersonal communications, both oral and written. * Self-started who needs minimal direction; extremely flexible, with good business acumen. * Strong contributing member of the commercial team. * Credibility and contacts within the diabetes community. * Proficiency with computers. Physical Requirements: * Valid driver's license required. Must reside within the geographic area of the assigned area. This position requires regular business travel mostly by car within a set geographic region. * Overnight travel and amount of air travel varies by territory, typically 2 – 5 overnights per month. * The work environment will be the HCPs offices, clinics, home office and car. Some lifting (up to 30 pounds) may be required when sending or receiving shipments, in handling samples, supplies or literature, and transport of laptop computer. Insulet Corporation Raleigh NC

Principal Field Clinical Representative (Clinical Solutions) - Durham, NC Job

Boston Scientific