Principal Engineer For Customer Identity Access Management (Ciam)

General information

Career area

Technology

Work Location(s)

500 Woodward Avenue, MI, 601 S. Tryon Street, NC

Remote?

No

Ref #

17726

Posted Date

Tuesday, June 25, 2024

Working time

Full time

Ally and Your Career

Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

At Ally, you get a startup feel, but experience the benefits of a company that's worked out the kinks and is fulfilling its purpose. We're always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions. To read more about what our tech team does, be sure to visit our tech blog at ally.tech

The Principal Engineer for Customer Identity Access Management (CIAM) implements cutting-edge IAM technologies to build safe, modern, and secure authentication and authorization methods across our products and channels. Reporting to the Director of CIAM-Orchestration, this role works in a cross-functional agile development squad, collaborating closely with Information Protection and Risk Management (IPRM) teams and business partners. The position is responsible for implementing new authentication and authorization capabilities, ensuring a secure, innovative, and world-class experience for our customers. This role is crucial in developing market-leading digital solutions that enhance our customer experience and security across all platforms.

The Work Itself

• Design, code, test, and debug new software, enhancements, and configurations of custom software and COTS packages

• Develop APIs and Customer Journeys to orchestrate login experiences across authenticated digital platforms.

• Collaborate with product owners, business contacts, and other developers to deliver quality working software.

• Develop a deep understanding of the business domain and its interdependencies to create integrated solutions that meet cross-functional needs and align with organizational objectives.

• Actively participate in Agile ceremonies and provide technical direction to solve business needs.

• Coordinate and execute production deployments, leveraging knowledge of the company's IT Service Management (ITSM) processes to ensure successful releases and minimize risk.

• Collaborate with software vendors to evaluate and implement new features, and promptly address product issues to ensure optimal system performance and user experience.

• Work with Security teams identify and remediate security risks.

• Continuously develop skills to stay among the best in the field.

The Skills You Bring

Required:

• 5-7+ years of relevant experience, with a strong development or customer IAM background

• Experience with IAM Orchestration tools (e.g., Transmit Security, ForgeRock) and implementing B2C systems.

• Experience working with complex systems integrations, high availability solutions, and meeting rigorous SLAs. Hands-on experience architecting such solutions on the Cloud (AWS preferred)

• Proficiency in programming languages such as Java, JavaScript, NodeJS, Go, Python, C++, and/or C#.

• Excellent communication skills (verbal and written) and ability to effectively participate in Agile ceremonies.

• Demonstrated ability to effectively navigate between strategic planning and technical implementation, ensuring alignment between objectives and solutions.

• Bachelor's degree in computer science, information systems, engineering, or other relevant field of study

Preferred:

• Knowledge of common fraud use cases and experience integrating with fraud detection and prevention services

• Familiarity with IAM platforms (e.g., Radiant Logic, Okta, Auth0, Ping) and modern IAM protocols (OIDC, OAuth2.0)

• Experience with DevOps tools like Terraform, Gitlab, CloudFormation, collaboration tools like Confluence, Jira, observability tools like Dynatrace, Splunk, LogRocket

• Experience in developing and maintaining mobile applications for iOS and Android platforms, with an understanding of mobile security best practices and integration with Customer Identity and Access Management (CIAM) systems.

• CISSP, CISM, or CISA certification

#LI-hybrid

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date)

• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.

• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.

• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.

• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.

• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.

• To view more detailed information about Ally's Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Emerging

110000

Experienced

145000

Expert

180000

Incentive Compensation: This position is eligible to participate in our annual incentive plan.