Join Pegas global Data Center Operations team in ensuring operational success of servers, storage, backups, software and power. You will monitor and maintain Data Center assets across a diverse range of platforms, evaluate and recommend new systems, and influence the future direction of Pegas data center operations. They demonstrate a very high level of technical knowledge subject matter expertise in all Data Center Engineering technologies and platforms.
In this role, you will:
Assume technical operational responsibility for all Data Center servers (physical & virtual), and SANs (EMC & Compellent)
Procure and deploy all Data Center servers (physical & virtual) and SANs (EMC & Compellent)
Act as Tier 4 escalation of server and VM and SAN trouble tickets
Evaluate new server and storage platforms from a technical perspective and make recommendations
Fulfill end user server/storage/backup/restore requests, perform root cause analysis, and participate in continuous improvement initiatives which improve user experience
Use best practices to establish proactive and repeatable approach to service operations.
Adhere to set SLAs to maximize uptime and ensure optimal systems stability.
A rapidly growing yet well-established business
The worlds most innovative organizations as reference-able clients
Analyst acclaimed technology leadership in a massive emerging market
Differentiating factor offered by the specific team with which this position works
You will demonstrate a very high level of technical knowledge and subject matter expertise in all Data Center Engineering technologies and platforms. You will have a passion for driving systems and operations projects and making recommendations on process improvements.
Bachelors degree in related discipline and/or equivalent industry experience.
5-9+ years technical infrastructure knowledge in server operating systems at similar sized company.
Expert at implementing and maintaining highly available environments.
Expert at architecting, configuring, implementing and supporting enterprise level systems.
Work in a highly dynamic environment to support a global user base and be responsible to ensure that development projects are well architected.
Technical infrastructure knowledge, including hands on experience with server operating systems such as Microsoft Windows, Storage, UNIX/Linux, virtual hosts VMware ESX
Strong knowledge of cloud, including Infrastructure as a Service, public and private cloud solutions
Experience with automation and orchestration tools such as Chef, Puppet, Docker, vCAC, and Embotics
Solid understanding of storage systems including SAN, NFS, and Object
We speak our opinions and value open debate. Pega Value: Courage
As an Equal Opportunity and Affirmative Action employer, Pegasystems Inc. will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
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