Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what's possibletogether.
Founded in 2001 and headquartered in Seattle, WA, Slalom has organically grown to over 6,000 employees. We were named one of Fortune's 100 Best Companies to Work For in 2018 and are regularly recognized by our employees as a best place to work. You can find us in 28 cities across the U.S., U.K., and Canada.
Job Title: Principal Consultant
Slalom's New York office is currently seeking a talented Principal Consultant to join our Account Management team! The Principal Consultant is responsible for large or complex project execution or multi-project execution with a focus on excellent client relationships, delivery oversight and demonstrated thought leadership. This individual will also help set strategic direction, deliver solutions, support sales efforts, and help with recruiting, account management, and operational aspects.
Billable utilization range of 85-95%
Identifies opportunities for growth/maturation of Slalom Offerings, and guides the direction for that growth
Provides oversight and governance of all sold/managed engagements
Responsible for project financials to achieve target financial results
Supports business development with the proper information (creation of SOW), tools and subject matter expertise to sell engagements within the offering
Develops and delivers best practices, delivery templates, POV papers
Maintains awareness of industry best practices and business levers for a particular client list and understands how Slalom Practice Areas interact
Oversees project delivery quality assurance
Assigns tasks when resources are between projects
Facilitates client satisfaction surveys (where applicable)
May have team management responsibilities of 3-7 Consultants
Support recruiting and onboarding of new employees
Involved with local and national strategy initiatives
10+ years management/leadership experience
Advanced project delivery including all aspects of program/project management
Ability to communicate effectively and tactfully across all levels of the organization
Excellent negotiation, conflict management, problem solving and decision making skills
Proven track record of client/employee satisfaction
Slalom is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.