Principal Business Systems Analyst

Parametric Technology Corporation Boston , MA 02298

Posted 4 weeks ago

Job Description: for Advertising Purposes

Principal Business Analyst

The Principal Business analyst leverages deep understanding of business processes and their technology application to serve as a liaison between business groups and IT architecture and development teams to clarify requirements, review recommendations and answer questions to facilitate design and delivery of appropriate quote to cash and revenue management solutions.

This role involves stakeholder engagement, business process optimization, data analysis and solutions design. This role must have a strong grasp of working with enterprise ERP and CRM platforms and strong familiarity with quote to cash (quoting, order management, billing, subscription and asset/entitlement management) and revenue recognition processes and supporting technologies (Oracle EBS, SFDC, CPQ, Zuora, RevPro).

You will be part of the Global Business Services team within IT. This will involve directly working with members of the finance, field operations, and R&D teams to collaborate on system improvements.

Day-To-Day / Responsibilities:

  • Facilitate discussions with business groups to help stakeholders define their needs and translate these needs into quantifiable business requirements. Defines current (As-Is) and future (To-Be) scenarios (processes, models, use cases, user stories, plans, and solutions). Build consensus among stakeholders to validate and finalize the requirements

  • Perform systems analysis and design supporting transformational projects, enhancements and changes to Quote to Cash and revenue systems

  • Identify and analyze simple to complex business processes that require change/improvement

  • Work with IT development team to ensure requirements are properly translated into technical specifications

  • Act as a change agent to help ensure that the newly implemented systems/processes enhance the success of the project and increase the project's chance of meeting the business needs

  • While working on a project, should be able to communicate status of deliverables and timelines to interested parties proactively

  • Should be able to document issues thoroughly, maintain current status, and escalate issues appropriately

Required Skills and Knowledge:

  • Fluent in requirements lifecycle management

  • Capability to understand and analyze complex business processes/problems and develop clear and persuasive proposals depicting solutions

  • Able to work effectively at all levels in an organization

  • Familiarity/experience with Agile delivery methodologies (Scrum, Kanban)

  • Experience with quoting, order management, billing, asset and entitlement management, and revenue recognition processes and systems

Preferred Experience:

  • 5+ years experience with enterprise CRM and ERP platforms, SFDC and Oracle EBS experience preferred.

  • 5+ years experience in senior business analyst or equivalent role focused.

  • Experience with Order management, project accounting, service contracts, commissions, SFDC CRM, and financial accounting systems

Basic Qualifications:

  • Bachelor's degree required, masters a plus. Preferably Computer Science, Information Technology, Engineering or related field.
icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Personal Online Banking Business Systems Analyst II

Boston Private Financial Holdings

Posted 4 days ago

VIEW JOBS 5/30/2020 12:00:00 AM 2020-08-28T00:00 Personal Online Banking Business Systems Analyst II Job Locations US-MA-Boston Posted Date 3 days ago(5/28/2020 2:31 PM) Job ID 2020-2338 # of Openings 1 Category Technology Overview Boston Private is a leading provider of fully integrated wealth management, trust and private banking services. For more than 25 years, Boston Private has taken a highly personalized approach to serving the complex financial needs of individuals, families, business owners, private partnerships, nonprofits and community partners. Boston Private is also an active provider of financing for affordable housing, first-time homebuyers, economic development, social services, community revitalization and small businesses. Headquartered in Boston, Boston Private has offices across the U.S. including Boston, San Francisco, San Jose, Los Angeles and South Florida. Private banking and trust services are provided through Boston Private Bank & Trust Company. Wealth management services are provided through Boston Private Wealth LLC, an SEC registered investment adviser and a wholly owned subsidiary of Boston Private Bank & Trust Company. Responsibilities The Personal Online Banking Business Systems Analyst is a key member of Boston Private's Client Portal Product Management team. This position will work with the Online Banking Product Manager to support all aspects of the Boston Private's online/mobile banking experience specific to Private Banking, Wealth & Trust clients. The position will work with Boston Private's business areas, technical/development teams, and third party vendors to define, prioritize, and execute the Online Banking Portal roadmap. To be successful in this position, the candidate will need to possess a combination of banking and wealth management subject matter expertise (i.e. ACH, Wire Transfers, Bill Pay, Portfolio Management, Personal Financial Management, Financial Planning, etc). This position will report to the Online Bankingl Product Manager, and be a part of the IT Product Management Group along with other business system analysts and IT product managers. Preferably, this position will work out of the Boston office, but interface with Boston Private employees nationally. Responsibilities, Duties, and Accountabilities: * Collaborates with key business areas to ensure that business requirements and client needs are appropriately incorporated into the online/mobile enhancements. * Works with third party vendors and Boston Private technical resources to ensure features/functionality are developed according to business requirements. * Helps develop, maintain and prioritize online/mobile banking product enhancements. * Works with the Online Banking Product Manager to understand vendor's product strategy and roadmap and keep relevant Boston Private employees aware of enhancement potentials and new capabilities. * Helps ensure that development work to the online/mobile banking platform maximizes value and is aligned with overall business strategy. * Works with third party vendors and key business stakeholders to ensure successful product roll-outs and releases. * Works with other Boston Private business systems analysts and product owners to ensure that upgrades to applications integrated with the online/mobile banking platform don't negatively affect the client experience. * Helps to develop, maintain and prioritize the online/mobile product backlog. * Attends and participates in industry conferences, workshops, and trainings, as appropriate. * Understands the end-to-end customer experience, integrations and dependencies. Qualifications Bachelor's degree required, MBA or Masters Degree preferred. * 5+ years of business analysts and/or product management type work such as eliciting end user requirements, documenting business processes, and requirements analysis. * Experience working in a shared service environment where business area colleagues are your clients. * Detail oriented and strong communicator. * Experience with online banking platforms and other client portal products is required. * Specific experience with mobile development concepts and user adoption preferred. * Banking subject matter expertise is required, Wealth management knowledge is a plus. * Experience working with Salesforce products and integrations to client portals is a plus. * Specific familiarity with Salesforce Financial Services Cloud and nCino is a plus. * Understands wealth management reporting processes and outputs * Experience with wealth reporting and content management systems is preferred * Familiarity with the following financial applications is a plus: * Q2 eBanking product suite * Fiserv Signature, Nautilus (Hyland - On Base), Checkfree (Bill Pay), CashEdge * EllieMae Encompass * Weath Management Platforms such as: Advent APX, SEI Wealth, Vision FI, Black Diamond, Addepar, Tamarac, InvestCloud Boston Private is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Boston Private Financial Holdings Boston MA

Principal Business Systems Analyst

Parametric Technology Corporation