Job Description: for Advertising Purposes
Principal Business Analyst
The Principal Business analyst leverages deep understanding of business processes and their technology application to serve as a liaison between business groups and IT architecture and development teams to clarify requirements, review recommendations and answer questions to facilitate design and delivery of appropriate quote to cash and revenue management solutions.
This role involves stakeholder engagement, business process optimization, data analysis and solutions design. This role must have a strong grasp of working with enterprise ERP and CRM platforms and strong familiarity with quote to cash (quoting, order management, billing, subscription and asset/entitlement management) and revenue recognition processes and supporting technologies (Oracle EBS, SFDC, CPQ, Zuora, RevPro).
You will be part of the Global Business Services team within IT. This will involve directly working with members of the finance, field operations, and R&D teams to collaborate on system improvements.
Day-To-Day / Responsibilities:
Facilitate discussions with business groups to help stakeholders define their needs and translate these needs into quantifiable business requirements. Defines current (As-Is) and future (To-Be) scenarios (processes, models, use cases, user stories, plans, and solutions). Build consensus among stakeholders to validate and finalize the requirements
Perform systems analysis and design supporting transformational projects, enhancements and changes to Quote to Cash and revenue systems
Identify and analyze simple to complex business processes that require change/improvement
Work with IT development team to ensure requirements are properly translated into technical specifications
Act as a change agent to help ensure that the newly implemented systems/processes enhance the success of the project and increase the project's chance of meeting the business needs
While working on a project, should be able to communicate status of deliverables and timelines to interested parties proactively
Should be able to document issues thoroughly, maintain current status, and escalate issues appropriately
Required Skills and Knowledge:
Fluent in requirements lifecycle management
Capability to understand and analyze complex business processes/problems and develop clear and persuasive proposals depicting solutions
Able to work effectively at all levels in an organization
Familiarity/experience with Agile delivery methodologies (Scrum, Kanban)
Experience with quoting, order management, billing, asset and entitlement management, and revenue recognition processes and systems
5+ years experience with enterprise CRM and ERP platforms, SFDC and Oracle EBS experience preferred.
5+ years experience in senior business analyst or equivalent role focused.
Experience with Order management, project accounting, service contracts, commissions, SFDC CRM, and financial accounting systems
Parametric Technology Corporation