West Creek 8 (12080), United States of America, Richmond, Virginia
At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Principal Associate, Card Risk Process Automation
When you look around in the world, do you see opportunities to change customers' lives? Imagine a place where every customer is an advocate because we are easily able to predict and adapt to their evolving needs. Sound exciting? We think so!
If you have the drive to build amazing consumer products which are customer backed, data and insights driven, and impact the lives of millions daily, we want you!
About the Team:
We are a Process Automation Team in Card Risk with explicit focus on Process Automation utilizing technologies/concepts including but not limited to Robotic Process Automation (RPA), Machine Learning (ML), Artificial Intelligence (AI), Instabase and Python. This team supports Card Risk by delivering state of the art, modern solutions while Automating processes saving hours spent on manual and repetitive tasks.
Our team is selectively recruiting a high energy, forward-thinking resource to help facilitate delivery on our Intelligent Automation agenda. You will be partnering with a team of highly motivated individuals, peers and business customers designing, modifying and implementing high quality solutions to real world opportunities. You will be expected to own the use case backlog and incorporate industry standards to further enhance the efficiencies.
We are seeking dedicated, disciplined, technically curious professionals who excel in a team environment and can strengthen a high-performing team through mentoring, design reviews and personal example. This person will have excellent communication skills, attention to detail, and will have the ability to adapt to change quickly. The ability to influence up is key to success in this position.
Research and bring forward the appropriate RPA techniques and methodologies to apply to the manual business process to be automated
Own the delivery, craftsmanship, availability, resilience, and scalability of the solutions delivered by the team
Conform the delivery of the products to be at minimum of both Internal and Industry standards
Own full lifecycle implementation of the automation projects (including building prototypes, campaigning and gathering of intent)
Contribute to the overall strategy and goal development of team members as well as the automation product
Bring a passion to stay on top of tech trends and best practices for the team: enable experiments and challenges to learn new technologies, participate in community of practice groups, and mentor other members of the RPA and Machine Learning communities
Collaborate with multiple internal functions in the areas of infrastructure, technical operations, software engineering and customer support
Act as a thought leader and advocate of Intelligent Process Automation technology in partnership with other technology groups
Bachelor's Degree or Military Experience
At least 3 years of experience in Process Management or Risk Management
At least 3 years of configuration experience in RPA tools (Automation Anywhere, Blue Prism, UIPath or WorkFusion)
At least 3 year of experience working in an Agile process OR at last 3 years of experience working in a Kanban process
At least 3 years of experience in a software development OR at least 3 years of experience in software development testing OR at least 3 years of experience in automation role
4+ years of experience in scripting languages (Python, Perl, Shell, SQL)
2+ years of experience configuring environments within Amazon Web Services
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.