The Primary Care Mental Health Integration (PCMHI) Program Coordinator serves as the professional and supervisory leader of the PCMHI team, a specialty treatment program within Behavioral Health Service. The Program Coordinator reports to the Associate Chief of Staff, Behavioral Health Service. PCMHI is co-located with the Primary Care medical teams, with an emphasis on integration of mental health services with primary care. This position can be filled by either a Social Worker or Psychologist.
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Duties will include but not be limited to the following:
Provides direct clinical and administrative supervision to interdisciplinary staff who serve on the PCMHI team.
Provides direct clinical and administrative supervision to PCMHI Psychologists and Social Workers. The PCMHI Program Coordinator engages in close coordination with PCMHI prescribers and PCMHI RN Care Managers and their supervisors regarding programmatic requirements and needs.
Program management responsibilities include the development of short- and long-range goals and plans, development and implementation of policies and procedures to ensure goal attainment, management of administrative and programmatic resources, and outcomes monitoring using data-driven quality assurance processes.
Serves as liaison between Behavioral Health Service and Primary Care on day-to-day coordination of care issues.
Leads the PCMHI team in supporting Primary Care Provider (PCP) decision-making, building on PCP interventions and improving PCP-patient working relationships.
Provides leadership and guidance in carrying out PCMHI program planning, outcome evaluation, and staff development activities.
Provides the expertise and leadership so that the integrated care and collaborative practice model is fully implemented, allowing patients to remain with their PCP for the full range of their health care needs to the extent that this is clinically appropriate.
Assumes responsibility for developing and implementing procedures so that the minimum structural and process requirements stipulated by VACO for the Primary Care-Mental Health Integration Funded programs are satisfied.
Responsible for program resources and elements of fiscal management.
Provides a full range of clinical services appropriate to the primary care setting, especially in the areas of diagnostic and psychosocial assessment and evaluation of emotional and behavioral problems.
Provides a full range of psychological interventions consistent with training and expertise, with special emphasis on brief and evidenced-based interventions found to be effective in primary care settings.
Facilitates patient and family education appropriate to the primary care setting and the specific presenting mental or behavioral health issues.
Provides consultation services for primary care providers to maximize the effectiveness of their interventions in reducing health-risk behaviors and enhancing health-promoting behaviors, with a significant emphasis on a prevention-oriented model of care.
Provides consultation to Primary Care providers, other Behavioral Health clinicians and team members in the development of individual treatment plans. This includes coordinating treatment and communicating with other service lines to facilitate continuity of care for Veterans.
Completes structured diagnostic and clinical assessments for participants. This requires knowledge of medical terminology, diagnostic categories, and chart review.
Other duties as assigned.
Work Schedule: Monday through Friday, 0730-1600
Financial Disclosure Report: Not required
Occasional travel - You may be expected to travel for this position.
0185 Social Work
Mental Health And Substance Abuse Social Workers
Mental Health Social Workers
Psychologists, All Other
Conditions of Employment
You must be a U.S. Citizen to apply for this job
Designated and/or random drug testing may be required
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to a background/security investigation
Must be proficient in written and spoken English
Selected applicants will be required to complete an online onboarding process
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
English Language. Must be proficient in spoken and written English in accordance with VA Handbook 5005.
Preferred Experience: Two (2) years recent PCMHI experience
Grade Determinations: Social Worker (Program Coordinator) GS-0185-13
Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. Candidates may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.
Licensure/Certification. Individuals assigned as social worker program coordinator must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.
Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs.
Skill in coordinating and implementing one or more specialty program(s), across the facility.
Skill in local policy and practice development, procedures, and/or practice guidelines for the program as prescribed by the program handbook or national directive.
Skill in organizing work, setting priorities, meeting multiple deadlines, and evaluating assigned program area(s).
Ability to collaborate with internal and external partners to further program goals and enhance patient centered care.
Ability to provide the full range of supervisory duties including assignment of work to be performed; performance evaluations; and selection of staff, training, and recommendation of awards, advancements, and when appropriate, disciplinary action.
Ability to oversee the fiscal matters of the functions supervised (including fund controls, contracts, and equipment expenditures), forecast resource and equipment needs, and administer the allocated budget.
Knowledge of organizational structure and impact on program operations.
Assignment. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. At this grade level, social worker program coordinators oversee the administrative and clinical aspects of a major specialty treatment program, such as, but not limited to: Post Traumatic Stress Disorder, Substance Abuse Treatment Program, Home-Based Primary Care, Mental Health Intensive Case Management, Caregiver Support Program or Transition and Care Management Program, or a combination of programs located at one facility or multiple divisions of a facility. They are responsible for coordinating interdisciplinary staffing, work assignments, budget, treatment services provided, and admission criteria for the program. The program coordinator may or may not have supervisory responsibilities. They have full responsibility for all phases of service delivery for a major specialty program. The program coordinator is responsible for the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds. They are administratively responsible for the programming and operations of the program assigned, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use. Program coordinators provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff. They initiate and conduct program or service audits and complete designated clinical practice audits and reports, including productivity. Program coordinators oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement, and evaluating efficacy of improvement efforts.
Grade Determinations: Psychology Program Manager, GS-0180-14
Experience. At least three years of experience as a professional psychologist, with at least one year equivalent to the GS-13 grade level.
Licensure. Hold a full, current, and unrestricted license to practice psychology at the doctoral level in a State, Territory, or Commonwealth of the United States, or the District of Columbia.
Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:
Ability to organize work, set priorities, delegate tasks, and meet multiple deadlines.
Knowledge of and ability to utilize evidence based practices and clinical practice guidelines appropriately and ability to guide staff in using these tools.
Ability to deal effectively with individuals or groups representing widely divergent backgrounds, interests, and points of view.
Skill in managing and directing the work of others to accomplish program goals and objectives.
Ability to translate management goals and objectives into well-coordinated and controlled work operations.
Ability to establish and monitor production and performance priorities and standards.
Ability to analyze organizational and operational problems
Assignment. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety, and be performed by the incumbent at least 25% of the time. Psychologist program managers have broad program management responsibilities for a specific program or programs that are designed to deliver specialized, complex, highly professional services that are important program components of the facility and that significantly impact the health care provided to Veterans. Decisions made by the Program Manager affect staff and other resources associated with the programs managed and are made while exercising wide latitude and independent judgment. The type of program managed and scope of responsibility are critical aspects of the assignment at this level. Responsibilities include operation and management of key clinical, training, research, or administrative programs to include full responsibility for managing the day to day activities of those programs. Responsibility may include supervision of staff but is not required. Psychologist Program Managers are responsible for strategic planning to ensure the provision of high quality services to meet the needs of the Veterans being served and planning, and developing and implementing short- and long-term goals and objectives consistent with the program's strategic plan. They have oversight of administrative and programmatic resources and deploy those resources in support of the program needs. They develop and implement programs, policies, and procedures to meet program goals, VHA policy and external accreditation requirements, and monitor outcomes using data-driven quality assurance processes, and implement strategies for improvement based on data analysis.
References: VA Handbook 5005
This position is above the full performance level.
Physical Requirements:See VA Handbook 5019.
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Department Of Veterans Affairs