Pricing Process Supervisor Job Details | Gerdau

BASIC FUNCTION:

Responsible for overseeing the administrative and systems operations of the pricing department. This position involves overseeing the systems, policies, procedures, and daily routines associated with the operational aspects of pricing.

Responsibilities include invoicing, freight charges, rebates, price announcements, and Sales master data. Additionally, this position will participate in activities associated with the maintenance and enhancement of the pricing software, such as requirement definition, support to third-party developer's questions and user acceptance testing. These responsibilities should be performed with minimal functional guidance except for those associated with software enhancements.

DIMENSIONS:

The Pricing Process Coordinator reports directly to the Pricing and Market Intelligence Manager. Pricing Analysts, Pricing and Billing Coordinator and Sales Data Coordinator positions report directly to this positoin

NATURE AND SCOPE:

Acts as primary liaison between the Pricing Team and both internal IT and GLN's third-party pricing software vendor. Manages background tables responsible for accurate customer pricing, rebates, shipment and price forecasts, and profitability reporting.

Grants system access to users. Develops, maintains, and delivers training programs and materials. Collaborates with Sales to design solutions, define requirements and prioritize system enhancements.

Leads testing for software releases. Ensures requirements are met and test evidence is captured according to company guidelines. Troubleshoots user concerns.

Proactively identifies system issues. Opens and monitors tickets and sees them through to resolution. Responds to audit requests and takes the lead on follow-up actions.

Oversees creation and updates of sales master data. Ensures accurate transfer of master data between the ERP and pricing software.

Conducts regular reviews to ensure the integrity of master data. Identifies and executes changes required to implement structure changes such as new sales segments and product families.

Supervises the setup, accrual and payment of customer rebate agreements. Ensures rebate approvals are captured in compliance with operational guidelines.

Ensures the smooth exchange of information between systems. Troubleshoots and corrects issues with rebate accruals. Coordinates routine reviews with Accounting and responds to audit requests. Ensures that month-end, quarter-end, and year-end activities are completed on schedule.

Leads the design, creation, and improvement of RPA programs and reporting dashboards using tools like UiPath, Power Automate, and Power BI. Trains other members of the team to maintain and update these programs and reports.

Oversees the accurate and timely entry of freight rates, rules, and policies. Coordinates regular updates with Logistics and Sales. Supervises actions related to price announcements, published price pages, invoice execution, invoice corrections, and internal transfer pricing.

Leads a team of individual contributors. Responsible for all aspects of their management, training, and development.

The incumbent will be required to have a solid understanding of the IT programs utilized in the office, along with the ability to multi-task and manage various projects and deadlines. Proficiency in Microsoft Excel, Word and database is required, as these tools are used regularly to analyze and create reports.

Maintains a high level of sensitivity to customer needs and ensures proper responses are made in a timely manner. Incumbent will work with highly confidential data of major importance which, if disclosed, may be detrimental to company interest. Incumbent must be able to communicate very effectively with customers and individuals from all levels within the organization.

PRINCIPAL ACCOUNTABILITIES:

• Responsible for master data administration for relevant systems, including data transfer between systems and resolving errors daily, ensuring speed of execution for sales operations.

• Responsible for assisting auditors, participating in audits, and coordinating with the sales office staff to complete audits.

• Manage rebate portfolio, establish procedures, and ensure compliance with relevant controls. Communicate as necessary with management, customers and others on rebate status.

• Responsible for all required record keeping and document control related to pricing, including electronic files and storage systems as well as hard copy documentation, ensuring department compliance to all relevant controls and policies.

• Works directly with Accounting to ensure timely month-end close process, ensuring that all sales activities are complete according to closing schedule.

• Responsible for internal transfer price calculations, communication, and entry.

• Responsible for all invoice related activity, including customer complaints, credit and debit processing, and daily invoice transmission.

• Responsible for all price announcements and communication to the market, including freight rate, list price and surcharge adjustments.

• Manage strategic pricing inputs/controls including freight rates, list prices, surcharges, system

settings, published price reports output and set up

• Work closely with IT and third-party pricing software vendor on projects or issues related to area of responsibility.

• Direct, assist, and supervise staff daily in their assigned responsibilities.

• Responsible for the selection and evaluation of all team members. Responsible for their training and development to maximize their personal abilities, job performance, and, where applicable, prepare them for career advancement.

• Manage special tasks and projects as assigned by management.