GENERAL SUMMARY & SCOPE
Position will assist in the weekly print orders from the third-party print vendor(s) Pricing uses, assist with enhancement & bug fix projects for internal and external systems relating to printed materials, and investigate and resolve store and office support tickets relating to same printed materials.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
Assemble and submit weekly orders with third-party print vendor(s). Work with Merchants, Space Planning dept. and third-party printers to insure completed orders are correct and processed accurately and on time.
Work with merchants & Space Planning on new/changed fixtures to insure that proper materials are being ordered for the store/fixture combination.
Proof and perform validations on weekly order output prior sending to print including viewing PDF proofs and printed samples to assure accuracy.
Assist with projects to enhance and/or correct issues with the print program, both with third-party printers and internal partners.
Provide customer support relating to print materials support requests (tickets, email, phone, etc.) from both office and stores resulting in their resolution.
Serve as back up for others in the department.
Provide customer support for the stores during (rotating) weekends and holidays.
Bachelor's degree or equivalent experience.
Quality Assurance testing experience required. Must possess the ability to understand programming logic relating to building rules for printing. Must analyze test results and confirm that the system is functioning correctly.
Excel & Word Microsoft Office Experience; Access preferred
Possess problem-solving skills in a fast paced environment.
High level of accuracy/detail oriented.
Excellent communication skills; ability to effectively interact with internal and external business partners.
Excellent problem solving skills.
Positive attitude/excellent work ethic.
Retail experience a plus.
Ability to work in a fast paced environment.
SPECIAL POSITION REQUIREMENTS
Rotating weekends and holidays for store support required
Some local travel may be required; must have own personal transportation
Ulta Salon, Cosmetics & Fragrance, Inc.