As a PMO Program Director you will direct multiple Program Managers and projects within a Service Line ensuring goals and objectives are accomplished within prescribed time-frames and funding parameters. You will incorporate strategic view of business objectives and the relationship to assigned Service Line projects. You will oversee the prioritizing of projects, enforces processes and contributes to decisions regarding program and project direction. You will also engage with key stakeholders and clients in the resolution of complex issues.
Directs multiple Program Managers in planning and coordinating staff and activities of an assigned area and ensures project milestones and budgetary constraints are maintained. Collaborates with Program and Project Managers to define time-frames, funding, procedures, deliverables and staffing levels.
Directs and manages cross-functional team engagement and alignment as it pertains to requirements, scope and project delivery.
Ensures Program Managers work with IT teams, vendors and customers to develop project proposals outlining deliverables, requirements, risks, assumptions, key stakeholders, roles and responsibilities and budgets.
Collaborates with senior OCIO management to build and manage program management function in support of projects. Assists in defining and developing departmental wide program management practices, governance standards, processes and metrics.
Reviews high level deliverables across assigned Service Line projects and reports to senior management on projects' status.
Reviews quality assurance procedures in accordance with established methodology and ensure successful project execution by Program and Project managers.
Escalates risk issues to senior management when project scope requires intervention. Assists in evaluation, re-prioritization and re-design of project plans and objectives as necessary.
Contributes to Portfolio Management and Planning for assigned areas.
Collaborates with PMO administrative leaders to create, enhance and deliver improved project management processes and practice.
Selects, develops, manages and evaluates direct reports and oversees the selection, development, management and evaluation of indirect reports.
Ensures Program Managers train assigned staff in appropriate processes and documentation standards.
Manages resources including operating budget, supplies, equipment, space, staff and information.
Bachelor's Degree in Computer Science, Information Technology or related field, required.
Project Management Institute (PMI) Certification, preferred.
Minimum of eight (8) years progressively experience in Information Systems including a minimum of 4 years managing projects and staff, required.
Significant experience in assigned technical area (i.e. Finance, Healthcare, Facilities, Infrastructure, etc.) and in similarly sized IT organization, required.
Demonstrated experience in the 9 Project Management Institute (PMI) knowledge areas, and Program and Portfolio Management, required.
Project management, communication, presentation, relationship building and strategic planning and implementation skills, required.
Analytical and organization skills and ability to develop and implement complex project plans, required.
Skilled at MS Project or project planning tools, required. Experience with CA Clarity or related PPM tool, preferred.
Transforming care, optimizing patient satisfaction and creating better patient outcomes are just some of the things our talented team members are doing at North Shore-LIJ each and every day. As a culture committed to providing our customers with the highest quality service, we stand behind our core values: Patients first; Caring; Excellence; Innovation; Integrity and Teamwork. It is our commitment and our culture that sets us apart from others and is the cornerstone of everything we do. Join an organization whose team members are valued, cared for and offered continuous opportunities to grow. Click on the link to learn more about us: www.northshorelij.com/goals
Please note: North Shore-LIJ is a smoke-free environment. Smoking and the use of tobacco products is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. Free smoking cessation programs and quit medications are offered to team members who wish to quit through the North Shore-LIJ Center for Tobacco Control.