Pret Team Member Pret A Manger - Conc C [Cltpam01]

Hmshost Corporation Charlotte , NC 28201

Posted 2 months ago

Description

Summary:

The Pret Team Member is responsible for providing customer service, serving guests, food and beverage preparation, maintaining a fully stocked and clean work/food area and all other duties as directed by the business or management. This is a non-exempt position and reports to a Manager.

Essential Functions:

  • Positively engages with customers and team while taking and serving food and beverage orders; follows 6 Key Points of Service

  • Operates cash register and receives payment from guest in cash or credit card, accurately counts and provides change as required, and follows all HMSHost and the brand's guest service and cash handling policies and procedures

  • Cleans and stocks work area

  • Works in a variety of kitchen-related functions to include but is not limited to prepping food, making sandwiches, baking bread and washing dishes

  • Prepares and serves coffee beverages to brand standards

  • Receives inventory, moves and lifts food and beverage products and supplies; maintains a solid knowledge of product and services available in unit

  • Follows proper safety guidelines and food handling procedures including wrapping, labeling, dating, stocking, storing, rotating and checking temperature of products

  • Cleans and sanitizes work station and equipment

  • Performs other duties as assigned in support of the team

Requirements

Minimum Qualifications, Knowledge, Skills, and Work Environment:

  • Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner

  • Requires the ability to bend, twist, and stand to perform normal job functions

  • Requires the ability to lift/push objects weighing over 40 lbs

  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with guests

  • Cash handling and guest service experience preferred

  • Must be customer focus, a team player and be able to work a flexible schedule to include weekends and some holidays.

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