Premium Receivables Rep II

Job Information

Job Title

Premium Receivables Representative II

Home Department:

Premium Receivables

Employment Status:

Non-Exempt; Full-time

Schedule:

40 hours/week with Flexible Scheduling Opportunities

Position Location:

Telecommuting and/or Corporate Office

Overview

Protecting our policyholders' dreams, passions, and livelihoods has a direct impact on the communities we serve. We work towards excellence, conduct ourselves with high integrity, and take our work seriously, but not ourselves. Small Details. Big Difference. Find out how you can make a difference with a career at Society.

Society Insurance is seeking an experienced Premium Receivables Representative to join our team! This position performs various premium receivables and collection functions with minimal manager assistance.

About the Role

• Serves customers by providing information for premium receivables inquiries in written and oral formats.

• Process payments from policyholders and agents.

• Balances daily cash from various sources.

• Completes "New Business" procedure by preparing cash for deposits, setting up ACH withdrawals and maintaining or creating new agent files.

• Completes premium receivables process by preparing bills and notices for mailing, analyzes payment discrepancies and account problems.

• Analyzes financial data and resolves discrepancies.

About You

• You're analytical and like getting to the root of a problem.

• You communicate well with others.

• You remain calm under pressure.

• You can manage multiple responsibilities by being organized.

• You place an emphasis on creating customer loyalty.

What it Will Take

• High school diploma or equivalent with at least 3 years of related finance, accounting, or insurance experience involving premium receivables and collection services.

• Numeric data entry skills (8,000+ kph) with error rate of 4 or less.

• Alphanumeric data entry skills (6,000+ kph) with error rate of 4 or less.

• Strong math skills.

• Knowledge in Microsoft Office Products (i.e. Word, Excel, Outlook).

• Excellent customer service skills.

• Ability to operate in a team environment.

What Society Can Offer

• Comprehensive Benefits Package: Salary with bonus plan; health, dental, life, and vision insurance

• Retirement: Traditional or Roth 401(k) Defined Contribution Plan PLUS Profit-Sharing Plan

• Work-Life Balance: Company-paid holidays; flexible scheduling; PTO; telecommuting options

• Education: Career Coaching; company-paid courses; student loan and tuition reimbursement

• Community: Charitable Match; paid volunteer time; team sponsorships

• Wellness: Employee Assistance Program; health club reimbursement; wellness reimbursement