Prelude/Grand Central Application Lead

Froedtert Memorial Lutheran Hospital

Milwaukee , WI 53201

Come join our award winning team! See What Is Possible.

The Froedtert & the Medical College of Wisconsin regional health care network is composed of an academic medical center, two community hospitals and more than 25 primary and specialty care health centers and clinics. The Froedtert & MCW health network offers exceptional care in the community and streamlined, coordinated access to specialty expertise, clinical trials and the full range of tertiary care capabilities of eastern Wisconsin's only academic medical center when the need for more complex treatment arises.

Froedtert Health has been widely recognized for our dedication to our staff, providing a work environment full of encouragement, innovation, collaboration and respect.

We are honored to be recognized in the Milwaukee Journal Sentinel as a Top Workplace by WorkplaceDynamics for five consecutive years. Our best-in-class wellness program has earned us recognition in the Milwaukee Business Journal as a Healthiest Employer and a Gold Well Workplace award from the Wellness Council of America.

We invite you to review the job posting below. If you meet the requirements and qualifications for this opportunity, you are encouraged to apply.

Thank you for considering a career with Froedtert Health!


FTE: 1.000000

  • 1.0 FTE is Full-Time, any position less than 1.0 FTE is Part-Time, and .001 FTE is Optional Part-Time*
  • Positions with an "FTE" (full time equivalency) of .875 - 1.0 are eligible for full-time medical, dental and vision benefits. Positions with an "FTE" of .5 - .874 are eligible for part-time pro-rated medical, dental and vision benefits*

Shift: 1


The Prelude/Grand Central Application Lead is responsible for the overall design, build, maintenance, quality assurance, testing, and implementation of the Epic Prelude/Grand Central and Real-Time Eligibility applications. Working with the Enterprise Registration Director, the Team Lead will oversee the development of appropriate standardized patient access workflows across Froedtert Health and Medical College of Wisconsin, is responsible for developing and maintaining team specific policies and procedures, leads resource allocation activities, and provides support and mentoring actives for their respective team.

The incumbent must be very knowledgeable in the technical aspects and integrated functionality of Epic Clinical and Revenue Cycle applications including Inpatient, Ambulatory, HOD, Prelude, Cadence, and Resolute applications and is expected to take a lead role in identifying and resolving operational and technical system issues which have an enterprise-wide impact on patient access workflows. Promotes customer service standards established by the organization and department. Other duties as assigned.


A minimum of five years of work experience in hospital revenue cycle or information technology role directly impacting system design and build of patient access related services is required. A minimum of one year of experience implementing or supporting Epic or electronic health records (EHR) is required.

Previous team leadership experience is preferred. Bachelor's degree in Business administration or related field is required. Appropriate Epic certifications are required.

Other Information:

Strong analytical and creative problem-solving skills with attention to detail. Strong verbal and writing skills necessary for effective communication., Advanced project management skills and strong interpersonal skills to coordinate project tasks and work effectively within the revenue cycle and patient access departments.

Work effectively with customers, vendors, and other operational stakeholders. Ability to translate customer needs into effective business solutions. Effectively resolve production issues given complicated scenarios.

We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. As a federal contractor/subcontractor, we take affirmative action in employment based on race, sex, disability and status as a protected veteran.

We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing

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Prelude/Grand Central Application Lead

Froedtert Memorial Lutheran Hospital