Texas Oncology is looking for a Pre-Services Coordinator Sr. to join our team! This position will support and work at the Harlingen, TX location. Texas Oncology is the largest community oncology provider in the country and has approximately 600+ providers in 220+ sites across Texas and southeastern Oklahoma. Our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today-at Texas Oncology, we use leading-edge technology and research to deliver high-quality, high-touch, evidence-based cancer care to help our patients achieve "More breakthroughs. More victories." in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.
Why work for us?
Come join our team that is responsible for helping lead Texas Oncology in treating more patient diagnosed with cancer than any other provider in Texas. We offer our employees a competitive benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, a 401k plan that comes with a company match, a Wellness program that rewards you practicing a healthy lifestyle, and lots of other great perks such as Tuition Reimbursement, an Employee Assistance program and discounts on some of your favorite retailers.
The ideal candidate for the Pre-Services Coordinator Sr. position will have the following background and experience:
High School Diploma or equivalent required.
Minimum three to five years of patient scheduling required, preferably in oncology.
Experience patient registration, insurance, and benefit verification experience highly preferred
Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
Experience with medical records required.
What does the Pre-Services Coordinator Sr. do?
The Pre-Services Coordinator Sr. under general supervision, is responsible for scheduling and pre-registering new patients for exams and procedures. Maintains patient records, prepares forms, verifies information and resolves routine and non-routine problems. Follows standard procedures and pre-established guidelines to complete tasks. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncology*s Shared Values.
The essential duties and responsibilities:
Answers incoming calls and asks appropriate questions to assess patient's needs.
Schedules new patient appointments with appropriate provider.
Provides patients with appointment details such as time, location, directions, and instructions to patients. Records call statistics in New Patient Log.
Maintains and updates physician schedules ensuring that patients are scheduled properly; Works in conjunction with the nurses to accommodate scheduling requests.
Obtains patient demographic, insurance and other pre-visit required information. Enters patient information into computer systems. Verifies patient's insurance eligibility and benefit coverage/co-pays with payer; verifies pre-authorizations are completed prior to patient visit.
May mail or email patient appropriate medical forms for completion prior to first visit.
Proactively follows-up with patients on missing or outdated insurance information as well as copies of medical records and test results from other providers.
Trains new Patient Services Coordinators on policies and procedures. Double checks co-workers work and provides procedure guidance.
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
US Oncology, Inc.