Pre-Analytical Operations Supervisor

JOB DESCRIPTION

Job Title: Pre-Analytical Operations Supervisor

Department: Pre-Analytical Operations - Infectious Disease

FLSA Status: Exempt

Reports To: Lab Operations Manager

Manages People: Yes

Experience: Typically requires 2-4 years' experience

Level of Supervision: Occasionally directed in several aspects of the work

Job Summary:

• The Pre-Analytical Operations Supervisor supervises the day-to-day operations in the PreAnalytical Operations department. Responsible for driving success of the Pre-Analytical lab by

managing resources appropriately. Able to assist in troubleshooting issues with patient

samples and effectively communicate internally and externally. Assessing workflow

processes, ordering tests, and driving continuous improvements. Completing employee

competencies and performance reviews.

Essential Responsibilities/Duties:

• Supervises staff and manages workflow of the department.

• Resource management through ADP; approve PTO requests, approve timecards, complete

performance reviews for direct reports.

• Supervises training of staff members to ensure quality and productivity standards are met

and maintained.

• Conducts regular staff meetings and uses other formal and informal communication methods

to facilitate group communication as well as inform subordinates on relevant matters.

• Collaborate with the Quality department to ensure QMS standards are met and implement

improvements when necessary.

• Responsible to adherence to annual safety, compliance and HIPPA training.

• Responsible for maintaining accurate and organized competency records.

• Review all information is accurate and meets company standards.

• Ability to identify all CAP/CLIA/HIPPA required sample and physician/patient information.

• Identify missing information and execute proper route when missing information is identified.

• Assists staff members with skill development.

• Notify management of any present or potential issues related to quality of service, process or

compliance.

Qualifications:

• Education -

H.S Diploma or equivalent

Some college coursework in healthcare administration, business, science, or

laboratory related education, preferred.

• Competencies/Skills -

Strong attention to detail

Strong organizational skills

Ability to maintain confidentiality of all medical, financial, and legal information

Ability to delegate tasks

Exceptional oral and written communication skills

• Experience -

2-4 years' experience working in a laboratory environment required.

2 years leadership experience required.

Experience working with MS Office Suite, required.

• Certifications/Licenses -

N/A