Practice Support & Administrative Secretary

Winchester Hospital Woburn , MA 01801

Posted 11 months ago

Welcome To

Winchester Hospital is a leading community hospital north of Boston. The hospital offers a full range of medical services including maternity care and a Level IIB Special Care Nursery.

Since 1912, Winchester Hospital has been a trusted pillar of the community and is recognized for outstanding quality and high satisfaction scores. In 2003, we became the first community hospital in Massachusetts to achieve Magnet status - the industry's gold standard for nursing excellence. We were re-accredited for the 4th time in 2018.

Our mission To Care. To Heal. To Excel. In Service to Our Community is achieved through streamlined, coordinated and comprehensive high-quality, compassionate care close to home.

About the Job


  • Proficient Microsoft Office skills (Word, Excel, and PowerPoint required, Access preferred).

  • Microsoft Publisher preferred.

  • Three years of related work experience. An Associates degree may be considered in lieu of required experience.

  • Work requires the ability to communicate effectively both orally and in writing which may include editing correspondence/brief reports and proofreading for errors, explaining equipment operations or technical procedures to employees, enforcing policies and regulations in difficult situations, or performing other duties requiring a comparable level of communication skill.

  • Excellent customer service skills.

  • Knowledge of Performance Improvement methodology a plus.

40 hours 8AM-4:30 or 8:30-5PM

About Us

The Lahey Model of Careright care, right time, right placeis exactly what patients, providers and payers need and deserve. Identifying and delivering on this convergence of interests has positioned Lahey Health for further growth. Our model ensures care is highly coordinated and locally delivered, with lower costs and exceptional quality.

Lahey Health is a robust, regional system including a teaching hospital, community hospitals, primary care providers, specialists, behavioral and home health services, skilled nursing and rehabilitation facilities, and senior care resources throughout northeastern Massachusetts and southern New Hampshire. The system has a global presence with programs in Canada, Jordan and Bermuda.

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Practice Coordinator Medical Assistant (Medical Assisting Certification Required)

Lowell General Hospital

Posted 4 days ago

VIEW JOBS 2/22/2020 12:00:00 AM 2020-05-22T00:00 Please note this position is located in the Tufts Woburn Pediatric Specialty Clinic.# # Under general supervision, this position supports all ambulatory clinic activities and provides administrative support for clinic providers. The Practice Coordinator/Medical Assistant maintains a high level of customer service with frequent contact with patients through telephone and in-person interactions. This position plays an important role in the hospital#s revenue cycle process, clinic operations and patient experience.# The primary function of the role is focused on administrative functions of registration flow/management of patients.# The backup function is to provide Medical Assistant coverage periodically based on patient volume and staffing needs. # This combination position is designed for limited utilization only in small clinics to ensure MA coverage for patient care where staffing levels allow only one Medical Assistant and no more than two Practice Coordinators. # Responsibilities: Schedules patient appointments, including follow-up appointments, internal and external testing and labs, and surgical booking and coordination Assists with scheduling template creation and changes Answers phones, triages calls, responds to patient requests, takes messages in office or call center setting Greets and checks-in patients; verifies patient demographic and insurance information Assists with revenue cycle clearance, including registration accuracy, referral management and insurance verification Collects copayments Prepares medical records and documentation for patient visits, including loading of information into the EMR system Takes an active role in monitoring patient flow and communicating delays to patients and providers Assists with billing charge entry and reconciliation Completes general office work, including faxing, filing, mailing, correspondence, copying, monitors inventory and orders supplies and medical supplies, calendar management and mail distribution Provides general clerical support to department physicians; demonstrates a knowledge of Microsoft Office suite When needed, triages patient, escorts patients to exam rooms; performs vital signs, enters results into electronic medical record Sets up and performs EKG testing; ensures results are in system. Must be familiar with procedures in ensuring patient and personal safety.# Provides safe, comfortable, clean environment for patients and families. Uses proper techniques and procedures for hazardous waste disposal, standard precautions, and for body mechanics. Participates in performance improvement projects Performs other similar and related duties as required or directed # Requirements: High School diploma or equivalent required. # Knowledge or ability obtained through the completion of a Medical Assistant Training Program. One to two years of medical experience preferred. Prior experience working in a clinic or hospital environment preferred. Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications.# Ability to learn and use Tufts MC network programs. Good communications skills, both oral and written. Proficient in MS Office, experience with electronic medical records systems preferred. Excellent interpersonal and organizational skills. Some knowledge of third party billing preferred. Ability to maintain confidential medical information. Bilingual skills preferred. Knowledge and ability to use universal precautions and knowledge of patient handling required. Ability to complete and pass competency exams in waived test list for practice.# Lowell General Hospital Woburn MA

Practice Support & Administrative Secretary

Winchester Hospital