The future is full of possibilities. At Banner Health, we're excited about what the future holds for health care.
That's why we're changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better.
The future of health care starts here. If you're ready to change lives, we want to hear from you. Apply today.
Banner Alzheimer's Institute is committed to ending Alzheimer's before we lose another generation. Our memory centers provide outpatient diagnosis for people experiencing memory loss.
Led by internationally renowned memory disorder and dementia specialists, this clinic provides exceptional care for people with Alzheimer's/dementia. We also lead dementia-related research and clinical trials.
As a Practice Senior Manager, you will be an integral part of managing the Banner Alzheimer's Institute clinic operations in its entirety. This position includes general and comprehensive management of the front and back office, personnel and budget management, strategic theme planning, metrics maintenance, and so much more.
Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
About Banner Alzheimer's Institute
BAI was established in 2006 as Banner Health's first Center of Excellence. Banner Health is one of the largest nonprofit health care systems in the United States.
Our team is uniquely, passionately and strategically committed to ending Alzheimer's without losing another generation and to providing an unparalleled model of care for families facing this devastating disease. BAI is committed to improving people's lives through excellent patient care and advances that capitalize on the best biomedical research. We intend to make a transformational difference in Alzheimer's research and care.
About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better.
The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.
This position is responsible for the efficient and effective operation of the practice, including general office administration, daily operations involving personnel management and performance, patient throughput, provider relations and scheduling, and department budget preparation.
Manages the overall operations of the practice in order to ensure that continuous, quality, accurate, timely and cost-effective services are provided. Collaborates with providers and managers from other departments to ensure a high quality patient experience.
Provides effective leadership and promotes teamwork both internally and externally. Selects, trains, coaches, motivates, conducts performance evaluations, and directs the workflow for the staff. Develops goals and performance expectations for staff.
Establishes and updates policies and procedures in accordance with practice, facility, and system policies and procedures, standard practices of the profession, and related local, state, and federal laws. Ensures compliance for various accrediting bodies and government agencies and performs all necessary reviews, audits, education, and training to maintain compliant status. Serves as the Compliance Liaison in designated practices.
Responsible for patient relations and works collaboratively with professional staff and other departments to ensure the highest level of patient satisfaction.
Responsible for the financial management and development of the practice. This includes ensuring proper accounting controls and practices are followed and documented to secure the financial viability of the practice. Maintains a variety of financial and statistical records to ensure accurate documentation and compliance with established regulations and laws.
Assists in the development and implementation of continuous quality improvement and monitoring on an ongoing basis to meet the mission, goals and objectives of the practice and organization.
In an academic setting, trains residents on elements of practice management so they are prepared to successfully develop their own practice. Training covers staffing roles and requirements, HR issues, interpretation of financial statements, tracking metrics of practice performance, and credentialing and licensure processes.
Some settings may require the incumbent to occasionally function as a MA, LPN or RN, in which case the incumbent must possess the appropriate licensure to function in this role.
Requires a level of business and financial knowledge as normally obtained through the completion of a bachelors degree in healthcare administration, business, finance or related field.
If required to provide coverage in a clinical capacity, the requisite licensure will be required (i.e. MA, LPN or RN).
Requires strong personnel management, operational flow and financial/accounting skills normally obtained through at least three years of medical office supervision/practice management experience. Requires experience working in a managed care environment.
Must have strong computer skills, including the ability to work with medical software and spreadsheets. Must have exceptional interpersonal and communication skills. Requires the ability to manage multiple changing priorities in an effective and organized fashion.
Knowledge of business plans, budgeting and quality improvement process preferred.
Additional related education and/or experience preferred.