As Practice Scheduling Associate you will provide pre-surgical documentation for physicians and instructions for patients.
Obtains all necessary documentation.
Communicates operating time, place and instructions to patient.
Prepares patient chart for physicians' review the day before surgery.
Responds to patient inquiries related to surgery. Acts as liaison between the patient and physician regarding the surgery
High School Diploma or equivalent, required.
Prior customer service experience, required. Patient relations experience, preferred.
Data entry skills (80 keystrokes per minute), required.
Working knowledge of PC applications, required.
Ability to communicate effectively.
Transforming care, optimizing patient satisfaction and creating better patient outcomes are just some of the things our talented team members are doing at North Shore-LIJ each and every day. As a culture committed to providing our customers with the highest quality service, we stand behind our core values: Patients first; Caring; Excellence; Innovation; Integrity and Teamwork. It is our commitment and our culture that sets us apart from others and is the cornerstone of everything we do. Join an organization whose team members are valued, cared for and offered continuous opportunities to grow. Click on the link to learn more about us: www.northshorelij.com/goals
Please note: North Shore-LIJ is a smoke-free environment. Smoking and the use of tobacco products is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. Free smoking cessation programs and quit medications are offered to team members who wish to quit through the North Shore-LIJ Center for Tobacco Control.
Northern Westchester Hospital