Practice Office Associate

Northwell Health New York , NY 10007

Posted 2 months ago

Job Description:

Performs diversified office-clerical duties including, but not limited to scheduling appointments; facilitating communications; preparing consultation charts; taking and prioritizing telephone calls; maintaining and documenting incoming reports, filing, receptionist duties, and light typing/data entry.

Responsibilities Include:

  • Schedules and confirms patient appointments and arrival. Performs other various receptionist duties and maintains reception area.

  • Collects, verifies and records demographic, insurance and referral information.

  • Collects, records and receipts outstanding money.

  • Prepares patient charts.

  • Maintains patient and correspondence transcription records. Collects, sorts, files, locates and distributes needed information, materials, records and paperwork.

  • Proof reads transcribed correspondence.

  • Operates related office equipment.

  • Answers and processes overflow calls.

  • Performs light typing duties such as various correspondence, reports, articles or data entry.

  • May prepare and maintain various statistical data.

  • Performs related duties, as required.

Qualifications

  • High School Diploma or equivalent, required.

  • Prior customer service experience, required. Patient relations experience, preferred.

  • Data entry skills (80 kpm), required.

  • Ability to communicate effectively.

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Practice Office Associate

Northwell Health