Practice Manager

WHO WE ARE:

State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group of more than 250 providers and 900 team members headquartered in Johnson City, TN with 35 locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members.

PRIMARY RESPONSIBILITIES:

• Utilize the practice management system.

• Utilize the Electronic Medical Records (EMR).

• Assist/Educate physicians and staff on how to enter and retrieve information.

• Establish procedures for referrals to other providers.

• Develop/Implement short and long-term work plans and objectives.

• Interview, hire, train, supervise, evaluate, and develop assigned staff.

• Coordinate with HR and payroll about any individual or group data changes.

• Review and approve or deny payroll and leave requests.

• Maintain daily clinic activities: manage scheduling, obtaining patient demographics and insurance information, pre-certification with insurance carriers, patient education, case management, accounts receivable, claims, resolution, and problem accounts.

• Manage expenses to the operating budget.

• Review, approve, and process accounts payable.

REQUIREMENTS:

• Bachelor's degree in healthcare or business administration

• Equivalent work experience may substitute for education requirement*

EXPERIENCE:

At least three years of previous administrative/management experience in medical practice, including experience with billing/collections, practice management systems, and electronic medical records.

Experience in a physical therapy office is preferred.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Medical practice management certification or other applicable credentials are desirable but not required.

WHAT WE OFFER:

State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members including:

• Company Provided Life and Accidental Death and Dismemberment Insurance

• Company Provided Long Term Disability Insurance

• Employee Stock Ownership Plan

• 401(k) Company Contributions

• Voluntary options for Medical, Dental, Vision, and additional Life Insurance.

• Company match in Health Savings Account Plans (restrictions apply)

• Vacation, Personal, Sick, and Holiday Time Off

• An array of team member perks and discounts

• Tuition Assistance Programs

• And more!

Qualifications