Practice Manager - Oncology And Infusion Therapy Center/Rheumatology

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At Monadnock Community Hospital (MCH), we are dedicated to enhancing the health and well-being of our community. With a strong focus on providing accessible, high-quality, and compassionate care, MCH stands as a pillar of support for individuals and families facing health challenges. Our department plays a pivotal role in this mission, offering comprehensive care and support to patients battling cancer or various rheumatologic conditions.

Position Overview:

We are seeking an experienced and compassionate Office Manager to join our department. The Office Manager will play a vital role in ensuring the smooth and efficient operation of administrative tasks within the department. This position is ideal for an individual who thrives in a collaborative environment, possesses exceptional organizational skills, and is committed to delivering exceptional patient care.

Responsibilities:

Administrative Oversight: Oversee day-to-day administrative operations within the oncology department, including managing schedules, coordinating meetings, and facilitating communication between staff members.

Patient Coordination: Coordinate patient appointments, treatments, and consultations, ensuring seamless transitions between different aspects of care. Serve as a point of contact for patients and their families, addressing inquiries and concerns with empathy and professionalism.

Records Management: Maintain accurate and up-to-date patient records, ensuring compliance with confidentiality regulations and medical documentation standards. Utilize electronic medical record systems proficiently to input and retrieve patient information efficiently.

Resource Allocation: Manage departmental resources effectively, including inventory management, ordering supplies, and equipment maintenance. Collaborate with relevant stakeholders to optimize resource utilization and ensure the availability of necessary supplies for patient care.

Billing and Coding Support: Provide support with billing and coding processes, including verifying insurance information, processing claims, and addressing billing inquiries. Work closely with billing specialists to resolve discrepancies and ensure accurate billing practices.

Team Support: Foster a positive and collaborative work environment within the oncology department, supporting staff members and promoting teamwork and morale. Assist in the recruitment and onboarding of new team members as needed.

Quality Improvement: Participate in quality improvement initiatives within the oncology department, contributing ideas for process enhancements and implementing best practices to optimize efficiency and patient satisfaction.

Other duties as assigned.

Qualifications:

• Bachelor's degree preferred, with relevant experience in healthcare administration or a related field.

• Proven experience in office management or administrative roles, preferably within a healthcare setting.

• Strong organizational skills and attention to detail, with the ability to prioritize tasks effectively in a fast-paced environment.

• Excellent communication and interpersonal skills, with the ability to interact compassionately with patients, families, and colleagues.

• Proficiency in using electronic medical record systems and other relevant software applications.

• Knowledge of medical billing and coding processes is desirable.

• Commitment to upholding the values of compassion, collaboration, honesty, and respect in all aspects of work.

Working Hours:

Full time

Salary:

Competitive salary based on experience.

Are you ready for a great job in a great place?

Are you ready for a career the supports your aspirations?

Are you ready to work in the best place you've ever lived?

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