Practice Manager II

City/State

Williamsburg, VA

Overview

Work Shift

First (Days) (United States of America)

with 11-24 staff members and/or complexity operations score 2 for hospital or office based specialties. Provides overall supervision of staff and oversight of all aspects of operations including customer service, budget, risk management, and compliance with organizational and ambulatory care policies, regulations, and standards of care. Accountable for personally monitoring and engaging team members and other resources to improve financial performance, quality, patient experience, and team member performance.

Clinical experience and leadership experience in ambulatory care environment preferred. Bachelor's degree preferred.

3 years Supervisory experience is acceptable in lieu of Associate's degree.

Successful completion of CMOM course required within 18 months of hire. CMOM certification preferred.

Job Summary

The Practice Manager II partners with clinical leadership in dyad model to ensure the efficient and effective operations of one or more clinics/practices with 11-24 staff members and/or complexity operations score 2 for hospital or office based specialties. Provides overall supervision of staff and oversight of all aspects of operations including customer service, budget, risk management, and compliance with organizational and ambulatory care policies, regulations, and standards of care. Accountable for personally monitoring and engaging team members and other resources to improve financial performance, quality, patient experience, and team member performance.

Clinical experience and leadership experience in ambulatory care environment preferred. Bachelor's degree preferred.

3 years Supervisory experience is acceptable in lieu of Associate's degree.

Successful completion of CMOM course required within 18 months of hire. CMOM certification preferred.

Qualifications:

ALD - Associate's Level Degree

Healthcare, Supervisory

Skills

Active Learning, Active Learning, Active Listening, Communication, Complex Problem Solving, Coordination, Critical Thinking, Instructing, Judgment and Decision Making, Leadership, Mathematics, Mgmt of Financial Resources, Mgmt of Material Resources, Mgmt of Staff Resources, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Monitoring, Negotiation, Project Management, Quality Control Analysis, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking {+ 3 more}

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission "to improve health every day," this is a tobacco-free environment.