Oak Street Health Chicago , IL 60602
Company: Oak Street Health
Title: Practice Manager
Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare. Oak Street's care is based on an entirely new model that is based on value for its patients, not on volume of services. The company is accountable for its patients' health, spending more than twice as long with its patients and taking on the risks and costs of their care. For more information, visit http://www.oakstreethealth.com.
Practice Manager (PMs) are important leaders at Oak Street Health. PMs manage a single clinic location and are responsible for Oak Street Health's operations in and around their clinics. PMs are expected to supervise clinical and non-clinical co-workers, support operational initiatives, and generally ensure the clinic operates smoothly and in a timely manner on a daily basis.
Supervising, coaching and mentoring a multi-disciplinary team of 15+
Leading the execution of in-clinic operational initiatives
Problem-solving team member and patient problems in the moment
Ensuring our patients are always delighted with the level of care they receive
Ensuring our scheduling and billing processes are executed efficiently
Overseeing our clinical and community areas
Advocating for your clinic, team, and patients
Being an ambassador in the local community - building relationships with other healthcare providers, social/ community organizations, and marketing partners
Supporting and contributing to on-the-ground marketing initiatives
Generally ensuring clinic operations are running smoothly on a daily basis
This role reports to the Regional Vice President and has opportunity for advancement.
What we're looking for
We're looking for motivated, experienced leaders with:
2 or more years of experience in a supervisory role within a clinical setting
Bachelor degree required, Master's degree preferred
A passion for mentorship and team-development
A problem-solving orientation and eagerness to identify process gaps and implement practical solutions
A flexible and positive attitude
A proactive and adaptable working style- able to cover tasks as they arise
Impeccable judgment and maturity
A supportive attitude toward our patient population of older adults
Proficient PC skills
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
US work authorization
Someone who embodies being "Oaky". What it means to be OAKY:
Creating an unmatched patient experience
Driving clinical excellence
Taking ownership and driving for results
Radiating positive energy
Assuming good intentions
Why Oak Street?
Oak Street Health offers our coworkers advantages that can't be found in other clinical workplaces, including:
The opportunity to be part of a hyper-growth company, focused on changing the future of healthcare.
Paid vacation/sick time, retirement options, as well as health, vision and dental benefits
Supportive and fun culture
High levels of responsibility and rapid advancement
Brand new, beautiful working environment
Why does Oak Street Health offer all of these benefits? Because we know what it takes to deliver the highest level of care, and our team deserves the best resources to succeed and enjoy their work. In return, we expect the best out of co-workers.
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers