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Practice Lead For Retail Banking And Payments/ Card Consulting

Expired Job

NTT Data Corporation Charlotte , NC 28201

Posted 4 months ago

Req ID: 15831

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.

NTT DATA Services currently seeks a Practice Lead for Retail Banking and Payments/ Card Consulting to join our team in Charlotte, North Carolina (US-NC), United States (US).

At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here. Our global Consulting practice with over 600 consultants help solve client problems and drive change by providing the expertise and specialized counsel to clients with industry-centric solutions.

A Senior Practice Banking Lead acts as the subject matter expert and thought leadership advocate for NTT DATA Services, responsible for developing, managing, and expanding the practice providing industry expertise to both internal and external leaders. This Senior Practice Lead will need a deep knowledge of the Retail Banking Sector, Card and Consulting to develop strategic solutions for the clients, working with our FSI (Financial Services and Insurance) sales and client leaders. Our preference is someone with more breadth of knowledge within Payments and Card sector along with a strong understanding of the banking industry as a whole. This person will network with industry leaders, internal FSI sales and client leadership, current clients, and potential clients to understand and communicate current and future trends. The Senior Practice Lead becomes a critical aspect of the sales pursuit process, working with FSI sales and client leaders to create presentations and proposal responses demonstrating NTT DATA Services capabilities and expertise to meet client needs. A Senior Practice Lead is a full time salaried employee that can travel up to 75% representing NTT DATA Services in the area of expertise for current and potential clients.

The Banking Senior Practice Lead will develop and lead the Banking practice within FSI Consulting for NTT DATA Services to grow our FSI Consulting brand and partnership, while working with FSI sales and client leaders to help promote the value of the practice to current and potential clients. Our Banking practice focuses on Retail Banking and Wholesale Banking, and in addition Card and Payments and Lending across both businesses. We serve 40 of the leading financial services and insurance firms in North America, leveraging our Consulting expertise with our Delivery capabilities, and supporting through Value Added Services. Our preference is someone with more breadth of knowledge within Payments and Card sector along with a strong understanding of the banking industry as a whole.

Core Responsibilities:

Senior Practice Leads have overall responsibility for their Consulting area of expertise in client relationships and sales pursuits, solution architecture, brand promotion, and collateral, asset, and community development.

  • Client Relationships and Sales Pursuits

  • Identify market priorities and provide insight to FSI sales and client leadership

  • Partner with sales and client teams on account strategy and offering planning

  • Partner with sales and client teams to maintain, develop, and expand client relationships

  • Understand the competitor landscape in the practice area

  • Educate internal leaders and external clients on NTT DATA Services offerings

  • Identify and review opportunities and prioritize activities to optimize realization of pipeline

  • Participate in sales support as part of and/or leading a pursuit team

  • Articulate job requirements for resources needed, supporting Talent Acquisition and Fulfillment

  • Able to assist with initial project mobilization as needed

  • Support and coach FSI Consulting advisory and delivery teams

  • Solution Architecture

  • Drive client solutioning for FSI sales pursuits in the practice area

  • Understand the business challenge and what the client wants to achieve

  • Formulate the solution based on expertise in practice area and NTT DATA Services capabilities

  • Identify the value proposition and differentiators for NTT DATA Services

  • Develop the storyline that represents all our capabilities to address the client's problem

  • Brand Promotion

  • Represent NTT DATA Services in industry conferences and forums

  • Drive thought leadership in practice area (blogs, points of view, formal campaigns, etc.)

  • Participate in webinars, summits, media interviews, etc. representing FSI Consulting and practice area

  • Collateral, Asset, and Community Development

  • Develop practice area collateral, offerings, and supporting materials

  • Communicate collateral and offering messaging effectively to FSI sales and client teams for qualification discussions

  • Drive development of assets (e.g. tools, accelerators, etc.) and intellectual property (e.g. playbooks)

  • Provide guidance to NTT DATA Services billable consultants in the practice area for professional development

Identify and coach next generation of leaders in practice area


Ideal candidates have consulting-relevant experience in the practice area including: conducting structured analysis, program definition and management, and consultative, collaborative problem-solving.

  • Bachelor's degree required and a graduate degree preferred

  • 10+ years of experience managing complex business relationships is preferred in Banking, ideally with a Big 4 consulting company

  • 10+ years of Banking domain experience, spanning people, process and technology with an eye toward business transformation

  • Proven ability to contribute to new business development efforts

  • Possesses aptitude to identify strategic solutions to business problems with enterprise-wide implications

  • Experience working with senior business partners and C-level clients identifying trends, communicating competitive actions, and presenting strategic implications in Banking

  • Technology conversant and aware of major technology trends in the Financial Services industry

  • Excellent communicator with the ability to communicate effectively along vertical and horizontal planes internally and in client organizations

  • Strong project management skills

  • Experience creating thought leadership and white papers and presenting in this area of expertise is preferred

Basic Required Qualifications:
10 + years of experience within Cards and Payments or Retail Banking consulting leadership
5+ years of Consulting experience working with large complex Financial Services clients.

For more information contact: Alexa Crenshaw, Executive Recruiter for NTT Talent Acquistion.


This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 100,000+ professionals in more than 50 countries, and NTT Group, a partner to 85 percent of the Fortune 100. Visit to learn more.

NTT DATA, Inc. (the "Company") is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

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Practice Lead For Retail Banking And Payments/ Card Consulting

Expired Job

NTT Data Corporation