Practice Coordinator - Primary Care

Rochester General Health System Rochester , NY 14618

Posted 3 days ago


Responsible for performing and/or supervision of the daily business office functions and operations of non-provider staff in conjunction with manager.

STATUS: Full Time

DEPARTMENT: Primary Care

SCHEDULE: Monday-Friday, Days


  • AAS preferred.

  • Two years of medical office experience with computer systems.

  • Previous supervisory/leadership experience preferred.

  • Computer experience needed with Word, Excel, Groupwise and Cerner.

  • Must have excellent keyboard skills and be familiar with the Windows environment.


  • Works collaboratively with Manager to ensure monthly/quarterly reporting.

  • May be responsible for departmental orientation/precepting oversight for new non-provider staff and may assist the manager with preparations for the ongoing and annual performance appraisals of the non-provider staff.

  • Maintains/assists office staffing schedules and provides a procedure for covering absences, including floating of internal staff, usage of per diem and/or temps, and sharing staff between offices.

  • Provide support to the Manager for accurate completion and timely submission of departmental time sheets/payroll activities.

  • Attends and/or participates in documented monthly meetings; including developing an agenda for staff meetings and disseminating information to office staff.

  • Assists with oversight of departmental office supplies within budget.

  • Performs all functions of medical secretary when necessary.

  • Assumes leadership role in the practice manager absence.

  • Maintains up-to-date knowledge of, and ensure compliance with, all internal and external regulator and third party payor requirements, policies and procedures, if applicable.

  • Reviews/Inputs data of all office charges, including ICD9-CM diagnosis coding of encounter forms where applicable.

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Practice Coordinator - Primary Care

Rochester General Health System