The Practice Coordinator II is responsible for the duties that include supervising other assigned personnel within an office setting. Supervision includes orientation, development and evaluation of personnel, and monitoring the provision of quality services. This position may supervise up to three providers within one location.
The Practice Coordinator II will resolve issues that occur within the department and ensure an efficient patient flow. This position will be the primary point of contact for practice operational function, and he/she may be required to perform any front office role, as necessary to support the practice operations.
The Practice Coordinator II serves as the facilitator for the practice including but not limited to ensuring patient satisfaction, assisting with the practice budget, assisting with staff schedules, coordinating patient flow, and assisting with coding issues. The Practice Coordinator II ensures the marketing programs are properly executed and maintained. This position oversees incoming and outgoing correspondence or communication for the department. This position assists the process for submitting and maintaining all regulatory documentation, medical documentation, and billing documentation for the department. This person will work closely with the providers in the department to ensure every procedure performed has a charge and is entered in a timely manner. This person will assist with internal coding and chart audits.
The person in this position works under general supervision, is responsible for various shifts, may be subject to over 40 hours per week and/or callback as required, and may also be required to remain on campus immediately before, during, and after severe weather and/or disasters.
High school diploma or General Education Degree required
Two years of medical office or healthcare related experience is required. Bachelor's Degree in a healthcare related field may be considered in lieu of experience.
Knowledge of computer-based data management programs.
Knowledge of health plans and managed care plans.
Superior oral and written communications skills.
Knowledge and understanding of medical coding guidelines.
Experience assigning CPT, ICD-10 and HCPCS codes.
Strong interpersonal and organizational skills.
Baptist Health Care