Practice Coordinator 1 (20 Hrs Wed-Fri)

Partners Healthcare System Newton , MA 02458

Posted 4 weeks ago

Provides support to a high-volume Primary Care practice by performing administrative functions. Demonstrates and provides exemplary customer service that is friendly, helpful, and reduces anxiety to all patients, peers, physicians, and NWH departments. Effectively uses various computer systems, and is able to learn new programs as appropriate. Answers multiple telephone lines: takes calls, screens, relays messages, and/or provides information to caller. Works within the electronic medical record for scheduling patients and communicating with others within practice. Processes requests for information/medical records according to guidelines. Updates existing patient information with strict attention to detail and maintains patient privacy. Schedules appointments within the department. General practice tasks as assigned by Practice Specialist and Practice Manager.

Education

  • High school graduate or equivalent, Associate's Degree preferred

Experience

  • Minimum two-years medical office experience

  • Ability to type 60 words per minute

  • Proficiency in word processing, data entry, and general PC based applications required

  • Knowledge of medical terminology required

  • Proficiency in communication - verbal and in written

  • Demonstrated evidence of:

o effective communication skills

o ability to problem solve

o ability to get along with others

o ability to confront issues appropriately

o ability to handle confidential and potentially sensitive information

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Practice Coordinator 1 (20 Hrs Wed-Fri)

Partners Healthcare System