The Practice Assistant is responsible for the day to day maintenance of the College of Dental Medicine
Illinois clinics, including the management of materials, equipment and supplies. The Practice Assistant works in multiple areas within the College of Dental Medicine
Illinois clinics on a rotational and/or specific assignment system. Must be able to adapt to work schedule changes based on the hours of the clinic.
The Practice Assistant reports directly to the Practice Assistant Supervisor.
The Practice Assistant interacts significantly with the Assistant Dean for Clinical Education, Manager of Dental Clinic Operations, Sterilization Supervisor, Dispensary Supervisor and the Clinical Care Coordinators and Clinical Care Faculty. There are additional interactions with faculty, student doctors and patients.
Essential Job Functions
The following job functions are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The Practice Assistant performs some or all of the following functions which will be prioritized and will continue to evolve according to the career direction of the Practice Assistant as well as the mutual goals of that individual, College of Dental Medicine
Professionalism & Collegiality
Model and ensure professional and collegial behavior
Maintain a positive working environment
Provide an environment of high quality, open and respectful communications
Equipment, Instrument and Consumable Supplies
Participate in the cycle of equipment, instruments and supplies
Deliver instrument carts to the Group Practice Clinic
Check out equipment, instrument and supplies to the dental provider
Check used instruments and equipment back in
Deliver instrument carts with used supplies back to the sterilization room and return used instruments.
Group Practice Clinic Functionality
Schedule and confirm appointments with the goal of optimizing clinic utilization. Among other tasks, it will include the systematic review of various student schedules, review of reports for patients with overdue appointments, and proactively managing the clinic schedule to ensure that available clinic times are utilized.
Keep treatment records.
Report malfunctioning equipment to appropriate personnel.
Identify and report general maintenance problems.
Assure presence of necessary materials.
Maintain the materials and supplies necessary for day to day operation of the Group Practice Clinic
Request materials necessary for day to day operation of the Group Practice Clinic
Assure adherence of all clinic policies including infection control guidelines
Participate in instrument, equipment and supply management.
Education and Compliance
Work with student dentists, staff and faculty to assure adherence to all clinic policies and regulatory requirements such as infection control guidelines, OSHA standards and HIPAA privacy and security protocols.
Provide information on violations of clinic policies to the Group Practice Coordinator or designate.
Sterilization and Dispensing
Prepare and process instruments, supplies and equipment.
Clean, disinfect, sterilize, package and restock instruments, supplies and equipment.
Utilize aseptic techniques when handling instruments, equipment and supplies.
Track, inventory and dispense dental instruments, supplies and equipment.
Package and sterilize disposable supplies such as gauze, cotton rolls, and cotton pellets.
Assist with data entry, ordering and sorting clinical supplies.
Maintain the organization, cleanliness and general appearance of the sterilizing, and dispensing rooms and their related storage facilities.
Maintain the stock of supplies needed to properly run the sterilizing and dispensing rooms, such as autoclave bags, tape, towels, patient's drapes, caps and etc.
Assist in the training of new employees
Educate staff, faculty, and students about sterilization and infection control issues
Chair Side Dental Assisting
Provide chair side dental assisting, when required, as outlined in the Illinois Dental Clinic Team Act. While this is not an exhaustive list, the Practice Assistant will:
Transfer dental instruments
Adjust equipment to proper position
Manipulate and transfer dental materials
Retract soft tissue
Evacuate the oral cavity of debris to maintain a clear field of operation
Make diagnostic quality radiographic images
Set up and maintain dental cubicles
Utilize aseptic techniques
Follow up on proper infection control guidelines
Bilingual/fluency in Spanish and English preferred
Assist with shelf organization for dispensary
Assist in the Sterilization Department, as needed
Dispense items to students and clinical instructors as needed.
Assist with organization for dispensary and suites
Participate in Dental Clinic meetings.
Other duties may be assigned.
The position has no supervisory responsibilities.
Qualifications & Skills Required
This position requires a significant amount of interaction with the public and many internal customers and therefore, the individual must be able to develop positive rapport effectively. The ability to maintain a professional demeanor, be detail oriented and promote a welcoming atmosphere is essential. The individual must have the ability to become familiar with axi
Um Dental Software Management System. This position requires the working knowledge of how to take radiographic series and be able to demonstrate radiographic techniques to students as needed.
Education and/or Experience
High school diploma or GED required. Associate's and/or Bachelor's degree preferred. 3-5 years of clinical Clinic Team experience required. Must have working knowledge of digital radiography with a radiology certification preferred. Must possess or be willing to attain within 120 days BLS certificate or CPR certification if requested. Must be able to constantly take radiographs that meet acceptable standards for diagnostics and patient exposure. Registered Dental Assistant is preferred. Familiarity with OSHA guidelines. Experience working in a team and customer service oriented environment. Excellent written and verbal communication skills.
Computer proficiency in MS Office (Word, Excel, Outlook). Ability to become familiar with the Axium Clinic Management System.
Intermediate skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Basic skills: Ability apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Basic skills: Ability to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to interpret bar graphs.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, stoop, kneel, crouch or crawl, use hands to handle or feel, reach with hands and arms, talk and hear. The employee is occasionally required to climb or balance and sit. The employee must frequently lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. The employee is regularly required to push up to 40 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Clinic: The term "clinic" refers to any and all simulation and patient care settings of the College of Dental Medicine Illinois (CDMI).
Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race, color, religion, gender, national origin, disability, or veterans status, in accord with 41 C.F.R. 60-1.4(a), 250.5(a), 300.5(a) and 741.5(a). Midwestern University complies with the Smoke-Free Arizona Act (A.R.S. 36-601.01) and the Smoke