Practice Administrator

Intermedix Nashville , TN 37201

Posted 2 weeks ago

Intermedix is an international health care and emergency management solutions company committed to "serving those who save lives." Headquartered in Nashville, TN, the company has 32 offices around the world29 of which are located in the United States, and three of which are located in the United Kingdom, New Zealand and Lithuania.

For more than 35 years, Intermedix has been a leader in pioneering innovations in data analytics and cloud-based technology to deliver best-in-class revenue cycle management, practice management and emergency management solutions to clients in over 25 countries. Intermedix supports more than 500,000 emergency preparedness and response incidents around the world and enables more than 15,000 health care providers to focus on delivering excellence in patient care.

Our team members thrive in our collaborative work environment where they contribute to innovative, meaningful work that makes an impact in communities around the world. If you're looking for a purposeful and meaningful career at a global company, then Intermedix may be the place for you.

PRACTICE ADMINISTRATOR | HEALTHCARE

(CINCINNATI, OH)

Job Summary:
We are seeking a professional, detail-oriented individual who enjoys a fast-paced challenging work environment. A successful candidate will provide assistance to the Medical Directors, Assistant Medical Directors, Shareholders, Partners and PSR Management to ensure and maintain successful practice operations. Candidate will respond to needs and directions of physician group or groups regarding services which assure the successful operation of the organization.

Location: Cincinnati, OH

Position reports to: Executive Vice President

Responsibilities:

  • Provide primary site based practice support acting as day to day liaison with multiple client providers

  • Serve as liaison between client and multiple support staff at PSR (HR, Finance, Payroll, Operations, IT)

  • Participate in monthly meetings with physicians to review financial performance and KPI i.e., Net Revenue, Operating Expenses, RVU's, Volume Metrics, etc.

  • Maintain accurate monthly meeting minutes

  • Verify tasks assigned to / assumed by practice providers. Offer to assist with completion where applicable. Assist with completion monitoring and accountability

  • Monitor scheduling and provider schedules

  • Provide limited scope ad hoc analytics

  • Verify timing and amounts of client retirement funding in collaboration with PSR

  • Attend daily, weekly and monthly meetings to discuss practice performance

  • Coordinate accounts payable (AP) and payment of outside invoices in conjunction with PSR staff

  • Work with Human Resources for employee orientations, benefits enrollment and payroll in collaboration with on-site EA

  • Coordinate recruiting, hiring and on-boarding/termination processes working with client and PSR staff

  • Review monthly financial variance reports

  • Proficient in Microsoft Office

  • HIPAA compliance training

  • Monitor client specific programs such as associate MD status and employee longevity programs

  • Facilitate the establishment of new service lines

  • Monitor billing complaints/resolutions

  • Manage office staff

  • Other duties as assigned.

  • Compliance with Intermedix policies

Qualifications:

  • 4-5 years healthcare, organizational management or related experience

  • 4 year Degree required and MBA/MHA preferred

  • Ability to safely and successfully perform essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.

Skills/ Knowledge Requirements:

  • Knowledge of basic medical practices, medical terminology, physician scheduling, patient relations, and patient billing

  • Excellent interpersonal, communication, facilitation, and professional diplomacy skills

  • Strong attention to detail with the ability to manage multiple priorities while meeting deadlines

  • Ability to foster working relationships with physicians, management and associated businesses

  • Ability to respond to common inquiries or complaints from client, hospital or patients

  • Ability to define problems, collect data, establish facts, and draw valid conclusions

  • Possess strong communication skills to clearly and effectively communicate with physicians, management and hospital staff

  • Knowledgeable about EMR; computers; software

  • Highly organized with developed time management skills

Work Conditions:

  • Typical conditions of an office environment.

  • Evening and weekend work may be required to meet client demands. May travel to other ED facilities.

  • Stress levels exceed normal levels when attempting to meet deadlines and resolving complex personnel and security issues.

Core Competencies:

Instills Trust

  • Maintains honesty, integrity and authenticity in all work, and gains the confidence and trust of others by doing so.

  • Shows up to work on time, meets deadlines, and follows instructions, policies, and procedures.

  • Uses available time and resources to the best of their ability.

  • Acknowledges and corrects mistakes, and doesn't make excuses for errors or problems.

Situational Adaptability

  • Adapts to match the shifting demands of the organization when confronted by different situations.

  • Responds positively to change and embraces new practices or methods when trying to accomplish goals and solve problems.

  • Continues to make progress when things are unclear or not yet finalized.

  • Recovers quickly from setbacks, and finds alternative ways to reach goals or targets.

Nimble Learning

  • Networks and uses multiple resources to identify opportunities for growth and development.

  • Actively learns through experimentation when tackling new problems and sees successes and failures as opportunities to learn and grow.

  • Seeks and uses feedback to improve performance, while also acquiring new competencies, work methods, ideas, and information to improve effectiveness and efficiency.

"Intermedix is an Equal Opportunity, Affirmative Action employer."
2018 Intermedix, an R1 company www.intermedix.com

Trailblazing Innovation | Collaborative Mindset | Customer Obsession | Uncompromising Respect | Passionate Stewardship


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