Practice Administrator

Children's Health Dallas , TX 75201

Posted 2 weeks ago

Job Title & Specialty Area: Practice Administrator in Neurology

Department: Ambulatory Services

Location: Dallas Campus

Shift: M - F 8-4:30

Job Type: On-Site

Why Children's Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:

To provide overall operational direction (including both administrative and clinical functions) of an ambulatory practice or practices in collaboration with the division Director, Director and/or Sr. Director. Working in collaboration with medical and administrative leadership, the practice administrator develops strategies, sets objectives and allocates appropriate resources in providing the highest quality of care, a safe patient environment, efficient patient flows and excellent service to patients and their families. In addition, the administrator is accountable for fulfilling all relevant regulatory requirements.

Responsibilities:

  • Manage operations of assigned service lines; ensure compliance with standards of clinical care; maintain accountability for quality, safety, service, and operational excellence.

  • Provides leadership for initiating and monitoring change across the service line.

  • Works closely with Children's leadership, medical directors, physician providers and other clinical staff in a collaborative approach to excellence in service and clinical care, optimal outcomes, and efficient resource utilization.

  • Review, analyze, and collaboratively resolve operational issues including medical staff and patient family concerns.

  • Develop and support processes designed to engage all staff in the pursuit of operational and service excellence; regularly reviews patient satisfaction data and analyze for opportunities; involve staff and physicians in developing a plan for improvement when necessary; implement and maintain a weekly rounding process.

  • Monitor and analyze all performance improvement and quality data; research best practices across ambulatory services and other organizations to continually improve the patient/family experience; proactively address performance/quality issues including a thorough review with physician leaders for resolution.

  • Establish, implement and regularly review department policy and procedure for compliance with all regulatory requirements as well as alignment with organization policy and overal organization strategy and mission; adhere to all regulatory requirements.

How You'll Be Successful:

WORK EXPERIENCE

  • At least 2 years Related experience Required

  • At least 5 years Related experience Preferred

EDUCATION

  • Four-year Bachelor's degree or equivalent experience Required

  • Graduate or professional work or advanced degree; or equivalent experience Preferred

  • If RN license is required, BSN is required

LICENSES AND CERTIFICATIONS

  • If clinical license (RN or other) required, Basic Life Support for Healthcare Providers as required by CP 1.20 Life Support Course Requirements 60 Days, Required

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children's Health a place where everyone can contribute.

Holistic Benefits - How We'll Care for You:

  • Employee portion of medical plan premiums are covered after 3 years.

  • 4%-10% employee savings plan match based on tenure

  • Paid Parental Leave (up to 12 weeks)

  • Caregiver Leave

  • Adoption and surrogacy reimbursement >

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