P&R - Front Desk Worker P/T

Job Posting

The City of Springdale is currently accepting applications for the position of FRONT DESK WORKER P/T. Interested persons should submit an application to the Human Resources Department. This posting will remain open until the position is filled.

The incumbent is the first impression of the Parks and Recreation Department. The job at the front office is to receive customers, clients, or any visitor who comes in to the organization in an appropriate way and direct them properly. The job of the people working at the front desk is to answer calls made to the organization, render services for the same, and any other duties as assigned.

Qualified applicants must possess a high school diploma, or relevant experience.

Applicants must be open to flexible work schedule and weekend hours.

Starting pay rate is $11.00/ hour.

To apply, you must submit a City of Springdale application at https://www.springdalear.gov/o/springdale/page/current-job-openings

Resumes will not be accepted without an accompanying application.

The City of Springdale is an EOE and drug free workplace.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provide good customer service to both internal and external customers; maintain positive and effective working relationships with other City employees (especially members of his or her own team); and have regular and reliable attendance that is non-disruptive.

2. Answering phone calls and redirecting them to the concerned people effectively.

3. Receiving postal; courier packages addressed to the employees of the organization and sending them to the addressed person correctly.

4. Coordinating the communication between employees of different departments.

5. Scheduling practices for sports as called in.

6. Recording complaints; problems; queries and providing suitable answers and assistance for the same.

7. Assist with registrations for sports; pavilions; memberships; rentals; and trash bags.

8. Checking in members and maintain member database.

9. Maintain a clean front desk and lobby to provide a pleasant atmosphere for patrons.

10. Enforcing and interpreting Recreation Center rules to provide a safe; orderly; and family-friendly environment for all patrons.

11. Responsible for closing out and balancing register.

12. May be required to work overtime and weekends for special program events.

13. Perform other duties as required or assigned.

SUPERVISION RESPONSIBILITIES

None Indicated.

EDUCATION AND EXPERIENCE

High school diploma; or relevant experience.

CERTIFICATES; LICENSES; REGISTRATIONS

None Indicated.

PUBLIC CONTACT

Daily contact with members of the public.

EMPLOYEE CONTACT

Daily contact with Director of Parks and Recreation. Weekly contact with City Clerk's Office.

USE OF MACHINES; EQUIPMENT AND/OR COMPUTERS

Must be proficient in the use of telephones; personal computer; and Microsoft Office.

OTHER SKILLS AND ABILITIES

Ability to utilize both internal and external resources to obtain information and data necessary to carry out routine assignments and special projects. Must have ability to establish and maintain effective working relationships with management and staff.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

While performing the functions of this job; the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; and sit. The employee must regularly lift and/or move up to 30 pounds.

Exempt : No

Type : PT Employee

Department : PARKS & RECREATION

Location : DEFAULT