PQT Technician & Coordinator

Volkswagen Group Of America National City , CA 91950

Posted 2 weeks ago

Role Summary

  • Maintain and repair VWGoA corporate vehicles as needed; develop and document repair procedures and validate repair information.

  • Coordinate a team of employees daily or as required during peak workload times under the direction of the Supervisor.

  • Serve as the back-up for the Port Technical Quality Representative as liaison for the factories and VWGoA.

  • Manage and input any of the financial systems or reports exclusive to VWGoA employees and pertinent to VWGoA business.

Role Responsibilities

Lead Technician/Technical (90%)

  • Repairs, tests, maintains, and updates VW/Audi vehicles to the latest technical level

  • Communicates problems and solutions to VWGoA/VWaG Quality departments

  • Tests vehicles under varying conditions to determine and document cause of problems

  • Evaluates new diagnostic systems and procedures; verifies GFF and service publications

  • Performs and evaluates repairs according to newly developed repair information

  • Provides recommendations to internal departments for modifications to repair procedures

  • Performs accurate and timely analysis of failure modes in assigned models

  • Tests and validates field fixes

  • Provides on-site vehicle launch support; order parts as needed

  • Prioritizes and plans testing procedure sequence

  • Develops and manufactures test fixtures and diagnostic techniques

  • Maintains a clean and orderly work environment, shop tools, and equipment necessary for stop orders

Coordination/Back-up Support (10%)

  • Coordinates a team of employees (under the Supervisor's direction) to perform Stop Orders, PDI, or any other PQT work and works with Supervisor and other team coordinators to organize teams as required

  • Maintains training records for all employees on assigned team

  • Maintains stop order inspection and rework data for all vehicles affected by stop orders; reports all data as requested by Supervisor or Management

  • Inspects MDO vehicles for quality issues; reports findings to appropriate Quality Engineers

  • Maintains data for all MDO Quality inspected vehicles on assigned team; reports data as requested by Supervisor or Management

  • Inspects Paint & Body vehicles for quality issues; reports findings to appropriate Supervisor

  • Reports PDI vehicle data as requested by Supervisor or Management

  • Organizes task force teams as needed

Years of Experience:
5-7 years of Automotive experience

Education Required

Bachelor's Degree in Automotive Technology or related field or equivalent


  • Analytical and conceptual thinking using logic and reason, creative and strategic

  • Communication skills interpersonal, presentation and written

  • Computer savvy skilled in the use of software

  • Integration joining people, processes or systems

  • Influencing and negotiation skills

  • Problem solving

  • Resource management

Specialized Skills, Knowledge or Certifications Required


  • Requires one of the following:

  • Four ASE certifications (A5, A6, A7, A8)

  • Master Volkswagen Technician

  • Audi Master Guild

  • Lead a PQT team under Supervisor direction

  • One ASE Paint Certification

  • Extensive Volkswagen and/or Audi product knowledge

  • Experience with VW/Audi diagnostic tools and equipment programs

  • Extensive experience using VW/Audi wiring diagrams

  • Thorough knowledge of the tools and procedures applicable to the trade, and knowledge of safety equipment

  • Some accessory installation experience


  • German and/or Spanish language skills

  • ASE Master Certification (Automotive and/or Paint Technician)

Work Flexibility:

  • Domestic travel required approximately 10 40%

  • International travel required less than 20%

  • Business travel to support launch functions as required often requires weekend travel (approximately 5%)

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PQT Technician & Coordinator

Volkswagen Group Of America