Quad/Graphics, Inc. Midland , MI 48640
A leading global provider of print and media solutions, Quad/Graphics is powered by a passion for innovation and the most advanced platform in the industry. Our collaborative team of "can-do" people continually challenge the status quo, creating groundbreaking solutions that push the boundaries of communications.
The Postal Account Coordinator is responsible for providing support to Postal Account Strategists; including but not limited to; data entry, job routing, monitoring of job progression, tracking mail distribution and assisting in other Postal related functions as needed. (Night-Shift opening.)
Coordinate the facilitation of titles that have little or no customer contact through the plant, i.e.: File uploads, job set up, print and route flags/tickets. monitor Finishing completion, Printing and checking covers for high version jobs
Data entry of customer information into PSR toolset or Excel (Assignment Web, List Request, etc.)
Gather postage checks from clients and/or accounting and deliver to the USPS when necessary
Perform quality checks in Finishing when requested by Postal Solutions Business Strategist
Partner with USPS clerks to verify weights, postal releases, etc.
Assist the Postal Solutions Business Strategist by completing job set up of their titles so they can focus more on consulting for the customers, monitor USPS regulation changes, etc
All other administrative support duties as requested and assigned
Appropriate education and/or experience may be substituted on an equivalent basis
Customer Service experience preferred.
Ability to work under general supervision and unsupervised to balance a number of priorities and tasks as well as work effectively among a team
Proficient in Microsoft Office applications; including, Word, Excel, PowerPoint'
Good written and verbal communication skills
Possess good organizational and problem solving skills
Additional Company Information
We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.
Quad/Graphics is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
Drug Free Workplace