Post Summary Operations Agent

Fedex Tonawanda , NY

Posted 2 months ago

Company: FedEx Logistics

Job Title: Post Summary Operations Agent

Job Requisition Number: RC445236

Time Type: Full Time

Job Type: Regular

Primary Job Posting Location:

11101 Metro Airport Center Dr

Romulus, Michigan 48174

United States

Additional Locations:

170 Cooper Ave

Tonawanda, New York 14150

United States

Posting Date: 2021-12-17

Job Posting End Date: 2021-12-23

To provide customers with the highest quality of service by providing consistent customer service and resolution of customer duty and tax disputes by filing claims with US Customs & Border Protection (CBP). This position is responsible for analyzing and ensuring timely handling of claims.

  • Assists customers when customs and other government agencies, such as the FDA, DOT, EPA, Dept. of State, U.S. FWS, become actively involved with an import shipment to ensure the issue is resolved timely, appropriately and in compliance with applicable laws and regulations.

  • Loads database with entries, Logs and assigns incoming work into the Regulatory CRM and monitors ECO DTS and REGREQ for time sensitive disputes.

  • Analyzes entries related to disputed invoices to determine accuracy of the entry.

  • If necessary, composes and files appropriate claims or tenders and/or notifies clients of our determinations.

  • Resolves issues related to duty, tax, fees, valuation, and classification of imported merchandise in order to obtain applicable refunds for FTN and our customers.

  • Carefully reviews handling of disputed shipments involving CBP accounts receivable by performing billing in Duplex.

  • Maintains technical knowledge of customs and other government agencies regulations by reading, evaluation and researching information obtained from ABI administrative messages, the federal register, published articles and other sources.

  • Provides complete, accurate, and timely information to update product database records and to ensure compliance with customs rulings, notices of action, decisions and other entry instructions.

  • Provides support and assistance to other PSOT specialists and advisors as requested.

High school diploma/GED. Previous experience working with Duplex or other Brokerage System.

Brokerage knowledge of entries. MS Office, Outlook, office equipment, (phone fax, photocopier, printer, scanner). Communication skills, verbal and written. Organizational, interpersonal skills, and problem solving skills.

Ability to handle time sensitive work and a high volume of work. Ability to work on a team. Paid training provided. Familiarity with US Customs regulations and other federal regulations and requirements.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions.

We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status.

FedEx Logistics, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please ready the E-Verify Notice available in English (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster.pdf) and Spanish (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf) before proceeding with your job application. Click here to read the Right to Work Notice available in English (http://ftn.fedex.com/careers/OSC_Right_to_Work_Poster.pdf) and Spanish (http://ftn.fedex.com/careers/OSC_Right_to_Work_Poster_ES.pdf). Additional information about the E-Verify program can also be found at www.uscis.gov.

Pay Transparency Policy Statement: The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless required to do so by law or the FedEx Logistics Legal Department.

Import Notice to All Applicants: FedEx Logistics is engaged in an industry regulated by federal law that prohibits it from employing convicted felons.

Therefore, it must determine whether applicants have been convicted of felonies before a hiring decision is made. A criminal background check will be required of all selected applicants before a hiring decision is made.

Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law."

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Post Summary Operations Agent 1St Shift

Fedex

Posted 2 months ago

VIEW JOBS 12/12/2021 12:00:00 AM 2022-03-12T00:00 Company: FedEx Logistics Job Title: Post Summary Operations Agent 1st shift Job Requisition Number: RC455727 Time Type: Full Time Job Type: Regular Primary Job Posting Location: 11101 Metro Airport Center Dr Romulus, Michigan 48174 United States Additional Locations: 555 Riverwalk Parkway Tonawanda, New York 14150 United States Posting Date: 2021-12-06 Job Posting End Date: 2021-12-20 To provide customers with the highest quality of service by providing consistent customer service and resolution of customer duty and tax disputes by filing claims with US Customs & Border Protection (CBP). This position is responsible for analyzing and ensuring timely handling of claims. The shift for this opening is 8:30am - 4:30pm, Monday through Friday. A Post Summary correction is the sole method for trade to electronically correct entry allowing the importing party to modify their entries electronically, if an error is identified post submission. As a Post Summary Operations Agent you will be responsible for filing accurate and truthful documents by: * Assisting customers when customs and other government agencies, such as the FDA, DOT, EPA, Dept. of State, U.S. FWS, become actively involved with an import shipment to ensure the issue is resolved timely, appropriately and in compliance with applicable laws and regulations. * Loading database with entries, Logs and assigns incoming work into the Regulatory CRM and monitors ECO DTS and REGREQ for time sensitive disputes. * Analyzes entries related to disputed invoices to determine accuracy of the entry. * If necessary, composes and files appropriate claims or tenders and/or notifies clients of our determinations. * Resolves issues related to duty, tax, fees, valuation, and classification of imported merchandise in order to obtain applicable refunds for FTN and our customers. * Carefully reviews handling of disputed shipments involving CBP accounts receivable by performing billing in Duplex. * Maintains technical knowledge of customs and other government agencies regulations by reading, evaluation and researching information obtained from ABI administrative messages, the federal register, published articles and other sources. * Provides complete, accurate, and timely information to update product database records and to ensure compliance with customs rulings, notices of action, decisions and other entry instructions. * Provides support and assistance to other PSOT specialists and advisors as requested. Requirements: * High school diploma/GED. * MS Office, Outlook, office equipment, (phone fax, photocopier, printer, scanner). Communication skills, verbal and written. * Organizational, interpersonal skills, and problem solving skills. * Ability to handle time sensitive work and a high volume of work. * Ability to work on a team. * Previous experience working with Duplex or other Brokerage System. * Brokerage knowledge of entries. * Familiarity with US Customs regulations and other federal regulations and requirements. Paid training provided FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you! FedEx Logistics, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their protected veteran or disability status. FedEx Logistics, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please ready the E-Verify Notice available in English (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster.pdf) and Spanish (https://e-verify.uscis.gov/emp/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf) before proceeding with your job application. Click here to read the Right to Work Notice available in English (http://ftn.fedex.com/careers/OSC_Right_to_Work_Poster.pdf) and Spanish (http://ftn.fedex.com/careers/OSC_Right_to_Work_Poster_ES.pdf). Additional information about the E-Verify program can also be found at www.uscis.gov. Pay Transparency Policy Statement: The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless required to do so by law or the FedEx Logistics Legal Department. Import Notice to All Applicants: FedEx Logistics is engaged in an industry regulated by federal law that prohibits it from employing convicted felons. Therefore, it must determine whether applicants have been convicted of felonies before a hiring decision is made. A criminal background check will be required of all selected applicants before a hiring decision is made. Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for all employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or related condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law." FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00) FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840. Fedex Tonawanda NY

Post Summary Operations Agent

Fedex