About the team
We believe we make a difference in the lives of customers seeking to buy a home. We 'Do the Right Thing' and we seek team members who conduct business with ethics and integrity. We respect and encourage each other and we work together to resolve any issue that might arise. We make it fun to come to work!
About the role
As the Post Closing Team Lead, you understand the valuable role that you play in the mortgage lending process and you take that responsibility quite seriously.
The Post Closer Team Lead works with a team of funders, loan delivery and investor purchase specialists. The lead will partner with internal operation teams including closing, underwriting and processing to streamline and guide processes and procedures. They will ensure loans are audited, delivered and purchased meeting the established deadlines.
5 plus years of current post closing experience, with 3 years in a managerial position preferred
Possess a detailed understanding of all origination loan documents; closing and legal documents; disclosure documents and related timing; credit documents; insurance documents; MDIA and APR rules; and TILA, RESPA, LE, CD
Highly detail oriented, high level of energy, and a strong sense of urgency.
Advanced problem-solving skills
Ability to identify and facilitate change in a deadline driven, highly regulated environment.
Excellent time management skills and the ability to organize, prioritize, and perform multiple tasks simultaneously.
Solid and detailed knowledge from a blend of origination loans experience ideally including Conventional, FHA and VA loans
Maintain a working knowledge of compliance requirements affecting your team
Who you are
The Post Closing Team Lead is highly self-motivated, organized and passionate about growing a business in a team environment. As a team lead you will be responsible for developing behaviors that support our business values and culture.
Tracking of daily production and reporting results to Post Closing Manager
You will provide training, support and guidance to your team
You will monitor and identify high risk loans for resolution
Maintain data integrity of challenged inventory and delinquency screens/reporting.
You will lead the team in meeting all deadlines and delivery dates
You will work with capital markets to insure loans are allocated on time and needed information provided for delivery
Ability to perform the essential duties and responsibilities of the post closing department.
Get to know usZillow Home Loans (ZHL) is a rapidly growing national provider of online mortgage lending services, located in Overland Park, KS. Founded in 2000 as Mortgage Lenders of America, we became a Zillow Group company in 2018. We're committed to delivering best-in-class service and local market expertise, with communication and transparency every step of the way.
Zillow Group is owned, fueled and grown by innovators who help people make better, smarter decisions around all things home. We encourage one another at every level, and our efforts are supported by employee-driven, world-class benefits that enable us to enjoy our lives outside the office while building fulfilling careers that impact millions of individuals every day.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.