Post-Closing Specialist

Overview Tri Pointe Homes is about more than homes, we are about people. We are committed to changing the lives of our customers and employees.

Our passion for creating communities does not end with our customers. If this sounds like a career for you, apply to be a part of our great team. Tri Pointe Connect, the mortgage affiliate of Tri Pointe Homes, is looking for an experienced individual to join our talented group in Scottsdale, Arizona as a Post-Closing Specialist.

Position Highlights: The Post-Closing Specialist has primary responsibility for the daily post-closing functions within the Closing Department. Responsibiities include reviewing loan documents for compliance and completeness, ensuring timely shipping and delivery to investors, researching and responding to suspense conditions, tracking payment of government insurance premiums/funding fees, performing government insuring functions, acting as a servicing liaison, and managing the delivery of trailing documents.

Position Responsibilities: Monitor reports to ensure all funded files are shipped to an investor within applicable timeline. Review collateral tracking reports to ensure post-closing team is shipping collateral and collateral is received and dried by custodian within applicable timelines.

Coordinate suspense conditions with applicable area of responsibility (processing, underwriting, closing, or sales) Track and respond to investor suspense items to ensure timely loan sales. Review documentation supplied by area of responsibility to ensure it will meet investor suspense criteria. May assist with identifying alternative methods of documentation to satisfy suspense condition.

Prepare and distribute post-closing reports, as necessary. Maintain accuracy of post-closing status dates in the loan origination system for accurate reporting. Monitor reports to ensure delivery of trailing documents to investors by published deadlines.

Perform various government insuring functions such as entering closed loan data in FHA Connection, uploading electronic casebinders, reviewing and providing responses to HUD in LEAP Portal, and ensuring applicable mortgage insurance premium or funding fee is paid in respective agency portal. Monitor reports to ensure that all government loans are properly delivered and mortgage insurance certificates are obtained within required timeframe for loan insurability. Contribute proactively to the Post Closing team in a growing company.

Monitor multiple reports in post-closing to ensure that areas of concern are being appropriately monitored and escalations to management are made as needed. Interact directly with borrowers, title and escrow partners, loan officers/sales managers, operations team members including processors, underwriters, closers, and builder contacts to ensure that all items required to clear investor suspense conditions are obtained in an expeditious manner. Perform data entry and reconciliation for interim servicing payments received by customers Perform servicing liaison functions, interacting between customers who have questions about their loan once it has funded.

May be required to interact with investor servicing departments to answer questions about escrow accounts, first payments, principal recasting, and other loan servicing activity. Identify trends where post-closing issues can be reduced or eliminated with proper training or updated procedures. Work with training manager and VP, National Fulfillment to implement procedures to reduce post-closing error percentages.

Perform any and all other duties at the direction of their manager. Position Qualifications: High School diploma or equivalent 3-5 years Post-Closing, Processing or Closing experience required Knowledge of mortgage documents Strong attention to detail Excellent communication skills, verbal and written Proficiency with MS Officer products to include Excel and Word Exceptional customer service skills Deadline driven Able to handle heavy volume during peak times.

Encompass loan origination software experience preferred Strong working knowledge of government insuring guidelines and requirements Excellent customer service skills, will be interacting directly with outside 3rd parties and customers At Tri Pointe Homes, we are intentional about fostering an environment where you, and all individuals, are encouraged to be their authentic selves. We embrace individuality and strive to be consciously inclusive of different backgrounds, experiences, and perspectives in every aspect of our business. We believe our company's strength relies on the diversity of the team and the unique, innovative ideas everyone contributes.

Pursuant to the California Consumer Privacy Act of 2018, if you are a California resident, you have the right to know the categories of personal information that we collect about job applicants, employees and their emergency contacts and beneficiaries, and independent contractors. Please click here for a description of our personal information collection practices. We are an Equal Opportunity Employer, which means we make employment decisions based on merit and qualifications and are committed to providing equal opportunities for all applicants and employees without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, sexual orientation, gender identity or expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state or local laws.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for an open position or to participate in an interview, please let us know.