Portfolio Administration Coordinator
Job Description Summary
Responsible for reviewing leased and owned property documents, as well as compiling and maintaining critical location data, including financial and contractual obligations, as part of the lease administration process. The Specialist provides guidance and training to newly hired Portfolio Administration Coordinators and Sr. Portfolio Administration Coordinators. This position may be assigned to one or more accounts/clients.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Review, abstract and/or perform quality control data audits of documents including updating and maintaining all lease information and data in our technology information systems, as required
Ensure proper document management measures are followed for all leased, owned and other associated documents. Maintain file retrieval/storage, scan documents, and open/distribute mail
Review client invoices in conjunction with lease requirements and collect proper supporting back-up documentation from landlords/billing authorities and confirm all calculations are correct
Conduct desktop audits of Year-End Common Area Maintenance (CAM), Insurance, and Real Estate Tax reconciliations, interpret, and analyze all charges for accuracy, in accordance with lease documents. Directly responsible for dispute resolution with landlord for any identified discrepancies
Responsible for ensuring the financial obligations of our Clients is accurate and that monthly rents are processed in a timely manner
Oversee and manage the subtenant process including the recording and collection of monthly rent and the pass-through of invoices and year-end reconciliations
Communicate frequently with internal and external partners. Notify client of critical dates, real estate policies and procedures, and assist with general inquiries
Request and process certificates of insurance as required by the lease document
Review Estoppels and Subordination Non-Disturbance Agreements (SNDA's) against the lease terms
Regularly exercises good judgment and logic in responding to leased and owned property inquiries from the client and/or landlords
Ensure that productive landlord and subtenant relationships are maintained in accordance with the lease and sublease agreements
Establish task priorities and create schedules for portfolio objectives.
Able to manage multiple projects/priorities in a fast-paced environment
Stay up to date on the latest industry standards and trends
Customer Service Skills Communication Proficiency (oral and written) Organization Skills Analytical Skills Technical Proficiency Research Skills Detail Oriented Interpersonal Skills Sense of Urgency
High School diploma or GED required
Bachelor's Degree preferred in any field; business, finance/real estate, accounting ideal
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Ability to understand, interpret, and abstract complex real estate lease terminology
Working knowledge of financial terms
Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)
This job operates in a professional office environment or can be done remotely from home. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 75% of the time; and extend hands and arms in any direction.
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Note: This job description includes the core responsibilities for C&W. These duties may have slight modifications based on the regional location.
Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.
Cushman & Wakefield