Porter

Westmont Hospitality Group Maple Shade , NJ 08052

Posted 2 weeks ago

SUMMARY

As a Porter, you will be responsible for maintaining the common areas of the property and guestrooms prior to move-in. Your efforts ensure that the property always has the best possible curb-appeal and the resident experience is maximized at all times.

RESPONSIBILITIES (Including but not limited to)

  • Consistently demonstrate exemplary principles of customer service and teamwork.

  • Maintain a safe, tidy and sanitary clubhouse, office, model, and all other common areas.

  • Ensure that the property is free of trash, debris and animal waste.

  • Ensure the cleanliness of the dumpster areas and necessary preparation for trash pick-up.

  • Ensure that the grass and landscaping are well maintained, including the watering of flowers.

  • Ensure the best possible appearance of each guestroom prior to new resident move-in.

  • Advise supervisor of items needing additional attention in the guestrooms; i.e. ripped carpet, torn linoleum, window or door repair, etc.

  • Provide assistance with guestroom turnovers as directed.

  • Communicate with the Property Manager or Service Manager regarding any problems with maintenance or curb appeal that requires further attention.

  • Respond appropriately to emergencies, according to policies and procedures.

  • Participate in and attend all required in-service training sessions.

  • Ensure understanding and compliance with all policies and procedures.

  • Contribute to resident satisfaction by ensuring that customer's expectations are met or exceeded.

  • Participates in HomeTowne Studios training as required.

QUALIFICATIONS

  • Ability to organize and manage multiple priorities

  • Positive attitude, enthusiasm, and energy while providing exceptional customer service

  • Ability to use hand and power tools

  • Must be able to lift 50 lbs.

  • Must be able to stand, walk, and complete physical labor for up to eight hours per day

  • Ability to communicate and comprehend in English

  • High School Diploma or G.E.D.

  • Ability to embody the Westmont Hospitality Group Core Values every day

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Porter

Westmont Hospitality Group