Pool & Ski Haus Attendant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Come alive with adventure in the heart of the Colorado Rockies. When the mountains are calling, Vail is like nothing on earth. Our Resort is situated at the front door of this history-rich village, steeped in pioneering spirit and untamed refinement, with legendary Vail Mountain just steps away. Come and celebrate the great outdoors with us - best experienced through our team's passion and excitement for unparalleled adventure - then recharge in our award-winning Spa and cap off your days with an al-fresco swim under the stars.

Pool & Ski Haus Attendant

About the role:

This full-time year round position is part of our Food and Beverage Management team. The Pool & Ski Haus Attendant is dedicated to providing exceptional quality and service to our guests. By providing guests with water, amenities, towels, and assistance with seating arrangements at the pool or Ski Haus. Pool & Ski Haus Attendants will assist with taking food and beverage orders and delivering all orders to guests. Pool & Ski Haus Attendants will respond to all interactions in an efficient, courteous, and professional manner to achieve maximum customer satisfaction.

What you will do:

• Be present and ensure that professional, courteous and efficient guest service is offered, following the standards and sequence of service.

• Set up and re-set all amenities, equipment, lounge beds and chairs throughout the pool areas.

• Take guest orders and describe the selection of food & beverage menu items to guests by offering interesting descriptions of each item's origin, taste, and preparation methods.

• Communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; coordinate food and beverage timings.

• Handle any requests in a courteous and efficient manner, following up to ensure the guest is aware of the follow-up.

• Provide quick and efficient beverage service, following the state and city alcohol laws while adhering to Four Seasons standards of service.

• Ensure that each guest is greeted promptly and courteously with eye contact and a smile.

What you bring:

• 6 months to 1 years experience in food & beverage service or equivalent. Preferred experience in luxury hotel or resort.

• Working knowledge of Micros POS system.

• Requires basic food and beverage service knowledge and skills

• Strong problem-solving skills, ability to handle difficult situations.

• Position requires continuous standing for up to 8 hours a day and requires the ability to lift up to 50lbs

• Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States.

What we offer:

• Wage: $14.42 per hour plus gratuities

• Winter Season Lifestyle Benefit

• Merchant Pass and Eco Passes Available

• 401k participation with company matching program

• Competitive Benefits: Medical, Dental and Life Insurance

• Complimentary Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.

• Free shift meal prepared by the culinary team

• Complimentary dry cleaning of uniforms

• Be yourself and become a member of a work family that cares about you and invests in your development.

• Master your craft here and abroad!

• Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned.

Schedule & Hours:

• This is a Year Round Full-Time position.

• A successful candidate will have a flexible schedule, ability to work afternoon and evening shifts, weekends, and holidays.

Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us:

• http://fourseasons.com/vail/phots-and-videos//

• We Are Four Seasons Video

• http://jobs.fourseasons.com/

• https://www.linkedin.com/company/four-seasons-hotels-and-resorts

• https://www.facebook.com/FourSeasonsJobs

• https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf