Pool Server | Seasonal

Location

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking Pool Server | Seasonal for the beautiful Barton Creek Resort & Spa!

If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni!

We are proud to announce that we are ranked among the best resorts in Texas:Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023

Responsibilities

• Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.

• Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.

• Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.

• Must maintain full familiarity with menus and knowledge of beverage offerings, including wine service.

• Complete station set-up and breakdown/side-work.

• Maintain tabletop items and fold napkins according to specified standards.

• Polish and clean all water glassware in assigned station during each shift.

• Ensure salt and pepper, sugar caddies are full at all times.

• Take food and beverage orders and upsell as often as possible.

• Bus tables whenever needed due to circumstances. Dust all tables to include table legs.

• Be pleasant, smile and greet all members and guests, using surnames when obtained.

• Send orders using MICROS system.

• Communicate with culinary team regarding meal requirements, allergies, dietary needs and special requests.

• Alert manager immediately if a member or guest has a suggestion, complaint or issue.

• Present accurate check to guest and process payment.

• Maintain cleanliness of the restaurant.

• Assist in the orientation and training of new associates.

• Assist in seating members and guests and answering phones for restaurant and room service as needed.

• Cross train among other food and beverage outlets as needed.

• Maintain knowledge of the resort property.

• Attend department meetings and other required company trainings.

• Perform any other duties as assigned by the restaurant manager.

Qualifications

• Must have and maintain current Texas Food Handlers and TABC certifications.

• Must agree and adhere to compensation acknowledgment and tip reporting guidelines.

• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.

• Must be able to work in a fast paced environment and multi task.

• Prior serving and cash handling experience preferred.

• Must be able to work flexible shifts including nights, weekends, and holidays.

• Must be able to withstand possible 8-10 hour work day.

• Must be able to withstand exposure to weather conditions.

• MICROS Experience preferred.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com