Pool Manager

Town Sports International Holdings Inc Stamford , CT 06901

Posted 4 days ago

  • Model and promote mission, values and guiding principles of TSI

  • Provide effective operational guidance to club team to successfully execute company programs to achieve a competitive advantage (ie: The Ten Essentials)

  • Responsible for supporting the successful operation of the club

  • Create a positive, team-oriented work environment by motivating and inspiring associates to achieve their best and continue to serve as a role model for others

  • Create opportunities to grow member count through high quality interactions and programs designed to drive overall member engagement

  • Support GM with building and developing high performing teams focused on delivering a legendary quality member experience while creating an environment of trust, mutual respect and genuine concern for individual growth and development

  • Support GM to ensure club is staffed with high level talent by recruiting, training retaining and developing team of lifeguards and assistant PM's as needed.

  • Support GM with managing day to day performance of all club team members providing timely, consistent and action oriented feedback that supports TSI's mission, value and guiding principles and delivering behavioral change for desired results

  • Recognize emergencies and respond effectively, completing necessary incident/accident reports

  • Enforce facility policies, rules and regulations

  • Inspect pool on a daily schedule, insuring safety and cleanliness

  • Ensure all team members who work with the pool are properly trained on operations procedure and safety routines

  • Ensure the club is OHSA compliant including the securing of pool chemicals, the use of proper safety equipment and the posting of necessary notices

Additional Responsibilities (responsibility for more than one pool up to 4):

  • Travel to each assigned location once a week at minimum

  • Work a 5 hr shift as a lifeguard at each site bi-weekly.

  • Monitor that all pool chemical testing is being completed and recorded every 2 hours

  • Monitor and correct for any pool chemical imbalances proper levels must be maintained at all times for safety

  • Maintain daily schedule of pool lifeguards, and set up system for absence coverage

  • Monitor that all lifeguards have current certifications and are in uniform at all times

  • Provide daily feedback and reporting to the Regional Pool Manager

  • Set up schedule for cleaning, shocking, etc. Work with the Regional Pool Manager

  • Schedule on site meetings with lifeguards and the Regional Pool Manager

  • Complete all required daily, weekly and monthly reporting

  • Follow up on all established action plans and timelines

  • Proactively communicate with the CSM,GM if no CSM and OD, as necessary, regarding any major concerns about pool operations


Must be Lifeguard certified, CPO certified and AED/CPR certified.

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Pool Manager

Town Sports International Holdings Inc