Loews Hotels Coronado , CA 92118
Posted 3 weeks ago
Perched on its own 15-acre peninsula, Loews Coronado Bay Resort is a private oasis of tranquility near San Diego. This Coronado hotel offers views of the shimmering bay waters and the San Diego skyline. Welcome to Coronado's Secluded Water Escape.
Responsible for providing exceptionally enjoyable and safe pool experience for resort guests commensurate with the demands and expectations of a four-star hotel. Directs the provision of pool services, including towel issuance and inventory control. Maintains the cleanliness and physical appearance of pool area.
Essential Functions and Responsibilities
Responsible for maintaining guest safety in all pool areas, ensuring professional and consistent adherence to all pool safety standards
Supervises day-to-day operations
Assists in evaluation of changes in guest needs, the hotel's guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction, and to maintain market dominance and exceptional financial returns.
Assists in maintaining proper positioning, visibility and condition of all pool safety and rescue equipment
Coordinates welcoming of all guest upon arrival at pool area and the immediate provision of towels
Supervises the ongoing issuance and inventory or pool towels
Supervises the provision of chilled towels and water spray bottles
Supervises the provision of complimentary drinking water for pool guests
Supervises the provision of misting service
Supervises all guest pool activities
Supervises set-up and tear down required for all poolside functions
Supervises the provision of recreational items and equipment
Supervises the cleaning, maintenance and placement of pool furniture
Supervises the monitoring of guests leaving the pool area and the picking up of all dirty towels and garbage and the repositioning of chairs
Turns in lost and found items throughout shift according to hotel procedures
Monitors and maintains appropriate inventory of pool towels throughout shift, obtaining clean towels from the laundry and returning dirty towels.
Attends all departmental meetings as scheduled
Monitors timely logging and submittal to Security of all lost and found items
Supervises all cabana operations
Assist in preparing weekly schedules
Conducts daily walk through of both Fitness Center and Kids Camp
Coordinates and executes daily activities
Training, spot check , coach all new Team Members to optimum performance
Other duties as assigned
Supportive Functions and Responsibilities
Reports to work as scheduled in proper uniform and in accordance with the company's personal appearance standards
Notifies appropriate individuals fully and completely of all problems and unusual matters of significance
Is polite, friendly, and helpful to guests, management, employees
Attends appropriate hotel meetings and training sessions
Promotes and applies teamwork skills at all times
Executes emergency standards in accordance with hotel standards
Complies with safety regulations policies and procedures
Complies with hotel department standards, policies and rules
Remains current with hotel information and changes
Maintains cleanliness and excellent condition of equipment and work area
Qualifications:
Excellent guest service skills
Excellent oral/written communication skills
Ability to lift 40 lbs. and pull/push 100 lbs
Able to work a flexible schedule, including weekends and holidays
Education:
Experience:
Licenses or Certificates:
Wage range for this position, based on experience, is $19.60 to $24.50.
Loews Hotels