Policy & Process Analyst

Responsibilities include, but are not limited to:

• Oversee and assess existing processes and workflows while considering interdependencies, procedures, and requirements.

• Optimize productivity by designing, implementing, and testing new procedures and process maps.

• Assemble reports to document process status and changes, measuring efficiency gains.

• Maintain, update and drive the documentation of policy and procedures throughout the department, keeping them up to date in accordance with requirements.

• Track metrics and make suggestions on areas for improvement.

• Communicate findings and proposals to upper management.

• Provide thorough instructions for successful implementation of process changes.

• Work with partners to evaluate compliance and risk assessments.

• Provide thought leadership on business process excellence and continuous improvement. Assist in creating a culture of continuous improvement.

• Develop, drive, and owns Audit planning and remediation plans in coordination with business and Internal Audit. Address any audit remediation findings and participate in audit exercises to help explain the process and deliver materials.